“Positif: Emplacement de l'hotel sur une crique magnifique. Chambre spacieuse et cuisine équipée!.”
Reviews
Réservez
Tous les commentaires et critiques ont été rédigés par nos précieux clients et vous permettent de découvrir nos hôtels à travers les yeux des clients. Nous serons heureux de répondre à toutes vos questions via notre e-mail : reservas@inturotel.es
url: https://connect.reviewpro.com/v1/lodging/review/published?pid=28950&sortfield=sourcePublishedDate&api_key=3wga8nzkj3yv4q4ukthw4hfk444u8p35dmq9bzk2
res: {"productReviews":[{"productId":28950,"reviews":[{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752537600000,"detectedLang":"en","author":{"name":"Jack","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":5.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Would stay some where else next time....","text":"Positive: Location. Negative: Over priced. Some facilities were sub par. TV’s were outdated, no Netflix etc. Cleaners would come into room unannounced to...","comments":[{"author":"Management Response","date":1752666678000,"text":"Dear Jack,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction. \nWe sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards from Cala d’Or, \nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752451200000,"detectedLang":"en","author":{"name":"Irina","location":"CZ","country":"CZ","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Wired breakfast, seems like everything...","text":"Positive: Location. Negative: Amazing location with a wonderful view and lagoon.","comments":[{"author":"Management Response","date":1752666634000,"text":"Dear Irina,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752451200000,"detectedLang":"da","author":{"name":"Karsten","location":"DK","country":"DK","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Overordnet var vi tilfredse og kan...","text":"Positiv: Vi kunne godt lide beliggenheden samt at der var både pool og strand. Herudover var personalet flinke og imødekommende og vores værelse blev gjort...","comments":[{"author":"Management Response","date":1752666570000,"text":"Dear Karsten,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752364800000,"detectedLang":"uk","author":{"name":"Tetiana","location":"UA","country":"UA","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Чудове місце для відпочинку з дітьми....","text":"Позитивний: Чудове місце для відпочинку з дітьми. Привітний персонал, усе необхідне в пішій доступності ( пляж, розваги, магазини). В ресторані різноманітні...","comments":[{"author":"Management Response","date":1752666546000,"text":"Dear Tetiana,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752278400000,"detectedLang":"it","author":{"name":"Enrico","location":"IT","country":"IT","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Posizione pulizia camere grandi...","text":"Positivo: Posizione pulizia camere grandi servizio mare tutto.","comments":[{"author":"Management Response","date":1752666333000,"text":"Dear Enrico,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752278400000,"detectedLang":"ru","author":{"name":"Artem","location":"RU","country":"RU","group":null},"ratings":{"OVERALL":{"value":1.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":2.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Terrible hotel!...","text":"отрицательный: Люди, не совершайте ошибку и не останавливайтесь в этом отеле. Фотографии в Букинге не имеют ничего общего с действительностью! Не красивый...","comments":[{"author":"Management Response","date":1752666314000,"text":"Dear Artem,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nKind regards from Cala d’Or,\n Inturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752105600000,"detectedLang":"en","author":{"name":"Emma","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Superb...","text":"Positive: Everything. We had a fabulous stay. Negative: The air conditioning was not working one night which wasn’t great but otherwise nothing to fault.","comments":[{"author":"Management Response","date":1752180849000,"text":"Dear Emma,\nThank you for your wonderful review, and for selecting Mallorca as your destination!\n It was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nKind regards,\nInturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1752019200000,"detectedLang":"de","author":{"name":"Patrizia","location":"AT","country":"AT","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Super schönes, renoviertes Hotel. Wir...","text":"Positiv: Super schönes, renoviertes Hotel. Wir hatten eine Suite. Unsere beiden Kinder haben auf der aufziehbaren Couch geschlafen. Die Suite ist sehr schön...","comments":[{"author":"Management Response","date":1752180840000,"text":"Liebe Patrizia,\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751932800000,"detectedLang":"en","author":{"name":"Jon","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Great stay. Very nice hotel which was...","text":"Positive: Very nice property. Clean and well kept. Negative: The resort felt quite open and people were walking in that weren’t staying there. We also don’t...","comments":[{"author":"Management Response","date":1752180272000,"text":"Dear Jon,\nThanks very much for your comments.\n We greatly appreciate your opinion and take note so that we can improve our services.\n We look forward to seeing you again soon, enjoying and sharing with us the feelings of the Mediterranean! \nBest wishes from Cala d'Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751932800000,"detectedLang":"nl","author":{"name":"Ronnie","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Heel fijn...","text":"Positief: Mooie ligging. Veel kinderen. Negatief: Niet genoeg bedjes om het zwembed.","comments":[{"author":"Management Response","date":1752180233000,"text":"Dear Ronnie,\nThanks a lot for taking the time to rate our service.\n Your comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751932800000,"detectedLang":"hu","author":{"name":"József","location":"HU","country":"HU","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Nagyon szép elhelyezkedésű, jól...","text":"Pozitív: A családok számára ideális választás, nagyon jó elhelyezkedés, Esmeralda Beach közvetlen elérhető. Tiszta, jól felszerelt szobák. A szálloda...","comments":[{"author":"Management Response","date":1752180286000,"text":"Dear József ,\nThanks for your fantastic review and for choosing Mallorca as a destination!\n We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751932800000,"detectedLang":"sv","author":{"name":"Peter Färdig","location":"SE","country":"SE","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Fina och fräscha rum. Läget är kanon...","text":"Positiv: Fina och fräscha rum. Läget är kanon mellan två stränder. Nära in till stan med mycket restauranger. Negativ: Väldigt lyhört och...","comments":[{"author":"Management Response","date":1752180243000,"text":"Dear Peter Färdig,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751846400000,"detectedLang":"de","author":{"name":"Theresa","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Okay, aber mit viel Potenzial nach...","text":"Positiv: - Lage. Negativ: - fehlende Hotelparkplätze - Verhältnis zur Poolgröße und Hotelgästen führt zu überfüllten Poolbereich und fehlenden Liegen -...","comments":[{"author":"Management Response","date":1752180213000,"text":"Liebe Theresa,\nVielen Dank für Ihre nützliche Bewertung, Ihre Kommentare helfen uns bei der fortwährenden Verbesserung unserer Serviceleistungen. \nWir hoffen, dass wir bald wieder Gelegenheit haben werden, Ihre Erwartungen zu erfüllen.\nMit freundlichen Grüßen,\nDas Inturotel-TEAM\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751846400000,"detectedLang":"en","author":{"name":"Balázs","location":"HU","country":"HU","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Although we were disappointed with the...","text":"Positive: Unfortunately, our experience at the hotel did not meet our expectations. The quality of the food was disappointing — it lacked variety and...","comments":[{"author":"Management Response","date":1752179043000,"text":"Dear Balázs,\nThank you for sharing your feedback with us.\n We value all comments from our guests, as they provide us with valuable insights into their experiences, but we're sorry to hear that your stay did not meet your expectations.\nWe aim to provide a welcoming environment for all our guests.\nWe apologize for any inconveniences you faced, please know that your comments will be reviewed to help us make improvements where needed. \nThank you for choosing us for your stay.\nKind regards,\nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751846400000,"detectedLang":"no","author":{"name":"Marthe","location":"NO","country":"NO","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Veldig fint opphold!...","text":"Positiv: Perfekt beliggenhet, fine rom god frokost. Negativ: Lite.","comments":[{"author":"Management Response","date":1752179059000,"text":" Dear Marthe,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751760000000,"detectedLang":"en","author":{"name":"Lauren","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"loved that the resort had its own...","text":"Positive: loved that the resort had its own beach as well as the pool. Great for kids, but also an adults only pool which we one of us could go to while the...","comments":[{"author":"Management Response","date":1752178473000,"text":"Dear Lauren,\nThanks for your fantastic review and for choosing Mallorca as a destination!\n We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751760000000,"detectedLang":"de","author":{"name":"Marisa","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Die Lage. Traumhafte Bucht, schönes...","text":"Positiv: Die Lage. Traumhafte Bucht, schönes Zimmer. Essen war gut. Negativ: Bis auf zwei drei Ausnahmen, leider sehr genervtes unhöfliches bzw unmotiviertes...","comments":[{"author":"Management Response","date":1752178448000,"text":"Liebe Marisa,\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten. \nIhre Kommentare helfen uns dabei, uns stets zu verbessern.\nWir hoffen, Sie bald wieder bei uns zu sehen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751760000000,"detectedLang":"en","author":{"name":"Erin","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"A great option for families looking...","text":"Positive: beautiful hotel and facilities, right on the beach and 5 minutes walk to Cala Ferrera, as well as shops, restaurants. Negative: Food & service at...","comments":[{"author":"Management Response","date":1752178486000,"text":"Dear Erin,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful.\nWe find your comments very valuable, as they help us with our efforts to continuously improve our services. \n We look forward to seeing you again very soon.\nKind regards from Cala d’Or, Inturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751673600000,"detectedLang":"en","author":{"name":"Ana","location":"RO","country":"RO","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Everything...","text":"Positive: Everything.","comments":[{"author":"Management Response","date":1752178433000,"text":"Dear Ana,\nYour review made us very happy! \nFuture guests will find your comments very helpful.\nWe look forward to seeing you again.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751673600000,"detectedLang":"de","author":{"name":"Nadine-Jessica","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Gerne wieder!...","text":"Positiv: Die Lage ist super. Die Bucht ist wunderschön. Die Anlage ist sauber und gepflegt, auch die Zimmer. Zur belebten Innenstadt mit tollen vielen Bars...","comments":[{"author":"Management Response","date":1752177877000,"text":"LiebeNadine Jessica,\nVielen Dank für Ihre ausgezeichnete Bewertung! \nWir haben uns sehr gefreut, Sie bei uns zu haben und würden uns freuen, Sie bald wieder in unserem mediterranen Refugium begrüßen zu dürfen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751673600000,"detectedLang":"nl","author":{"name":"Jonathan","location":"BE","country":"BE","group":null},"ratings":{"OVERALL":{"value":5.0,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"ROOM":{"value":2.5,"outOf":10}},"title":"Teleurstelling...","text":"Positief: De locatie, het uitzicht. Negatief: Slechte service Onvriendelijk personeel Te klein zwembad voor aantal gasten Slecht ontbijt Te weinig...","comments":[{"author":"Management Response","date":1752177892000,"text":"Dear Jonathan,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction. \nWe sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards from Cala d’Or,\n Inturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751587200000,"detectedLang":"en","author":{"name":"Susie","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":6.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Very busy spot, check in took AGES...","text":"Positive: Lovely beach, lots of restaurants etc nearby. Great gym. Negative: Not enough loungers or space around the pool.","comments":[{"author":"Management Response","date":1752177821000,"text":"Dear Susie,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful.\n We look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751587200000,"detectedLang":"en","author":{"name":"Lynda","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Sunbeds were hard to get around the...","text":"Negative: Sunbeds were hard to get around the pool.","comments":[{"author":"Management Response","date":1752177837000,"text":"Dear Lynda,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests.\n See you next time!\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751500800000,"detectedLang":"it","author":{"name":"Valeria","location":"IT","country":"IT","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"La posizione dell'hotel permette di...","text":"Positivo: La posizione dell'hotel permette di raggiungere le calette più belle dell'isola. Struttura a dimensione di famiglia. Cibo internazionale con vasta...","comments":[{"author":"Management Response","date":1752075367000,"text":"Dear Valeria,\nThanks very much for your excellent review!\n We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751414400000,"detectedLang":"de","author":{"name":"Peter","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Shöner Urlaub , stadtnah und an einer...","text":"Positiv: Schön gelegener Hotelkomplex mit meheren Gebäudeteilen. Unser Studio war zweckmäßig eingerichtet, so dass man sich wohlfühlen konnte. Die sehr...","comments":[{"author":"Management Response","date":1752075340000,"text":"Lieber Peter,\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751414400000,"detectedLang":"en","author":{"name":"Jasmine","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Stunning setting, modern and clean...","text":"Positive: The refurbishment is lovely, the pools are really nice, child friendly and plenty of sunbeds in shaded spots too. Walking distance to the beach and...","comments":[{"author":"Management Response","date":1752075293000,"text":"Dear Jasmine,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe hope that your baby is feeling already better.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751241600000,"detectedLang":"de","author":{"name":"Daniel","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Die Mitarbeiter sind alle...","text":"Positiv: Die Mitarbeiter sind alle ausgesprochen nett und hilfsbereit. Für Familien und Kinder ist es hier sehr schön. Die direkte Anbindung zur Cala...","comments":[{"author":"Management Response","date":1752074665000,"text":"Lieber Daniel,\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten.\n Ihre Kommentare helfen uns dabei, uns stets zu verbessern.\nWir hoffen, Sie bald wieder bei uns zu sehen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751155200000,"detectedLang":"no","author":{"name":"Tina","location":"NO","country":"NO","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Fantastisk plass. Kommer gjerne...","text":"Positiv: Veldig flott beliggenhet med nærhet til det meste. Negativ: Ingenting.","comments":[{"author":"Management Response","date":1752073417000,"text":" Dear Tina,\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751155200000,"detectedLang":"en","author":{"name":"Megan","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"A lovely stay, lovely staff and...","text":"Positive: Perfect beach location. It’s our second trip here and we will be returning again at some point soon. Everything is walking distance. Perfect \uD83E\uDD29....","comments":[{"author":"Management Response","date":1752072867000,"text":"Dear Megan,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751155200000,"detectedLang":"en","author":{"name":"Aljaž","location":"SI","country":"SI","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Overall, would recommend — especially...","text":"Positive: Very nice hotel, especially well-suited for families. The location is top-notch — close to the sea and within walking distance of Cala d’Or town...","comments":[{"author":"Management Response","date":1752074067000,"text":"Dear Aljaž,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751155200000,"detectedLang":"en","author":{"name":"Ellie","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Great for kids; convenient location to...","text":"Positive: - staff always cleaning the property - it all looks brand new - kids club was great! Shout out to Sandra - my 4 year old son wanted to go every day...","comments":[{"author":"Management Response","date":1752072948000,"text":"Dear Ellie,\nThank you for your wonderful review, and for selecting Mallorca as your destination!\n It was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nKind regards from Cala D'Or\nInturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751155200000,"detectedLang":"en","author":{"name":"Ellis","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"5th visit, beautiful renovation but...","text":"Positive: 5th visit with our 2 children to their happy place, we were so excited to see the highly anticipated renovation, which looks absolutely beautiful,...","comments":[{"author":"Management Response","date":1752072908000,"text":"Dear Ellis,\nThanks a lot for taking the time to rate our service, we find your comments very valuable, as they help us with our efforts to continuously improve our services.\nWe’re glad that you enjoyed your holiday, and we look forward to seeing you again very soon. \nKind regards from Cala d’Or, \nInturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751068800000,"detectedLang":"en","author":{"name":"Liz","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Nice trip but will try somewhere else...","text":"Positive: Apartment was lovely and pool area great. Bar was nice. Ice creams good too. Liked the jumping points a bit further out into the sea. Negative:...","comments":[{"author":"Management Response","date":1752063893000,"text":"Dear Liz,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction. \nWe sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751068800000,"detectedLang":"no","author":{"name":"Ina","location":"NO","country":"NO","group":null},"ratings":{"OVERALL":{"value":5.0,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Helt ok hotell med dårlig service, men...","text":"Positiv: Fine og rene rom og nyyyyydelig strand. Negativ: Ekstremt dårlig service, spesielt fra manageren i resepsjonen (en dame, men hun hadde ikke...","comments":[{"author":"Management Response","date":1752063828000,"text":"Dear Ina,\nThank you very much for sharing your rating and providing feedback. \nYour comments are very valuable to us, as they contribute to our ongoing efforts to enhance our services. \nWe truly appreciate your choice to stay with us, and we sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKid regards,\nInturotel Crew."}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751068800000,"detectedLang":"en","author":{"name":"Peter","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":2.0,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Poor experience, not value for money,...","text":"Positive: The location is beautiful and Cala D’or has a lot of nice beaches to visit locally, the restaurants close by are also good value and good food....","comments":[{"author":"Management Response","date":1752063938000,"text":"Dear Peter,\nThank you very much for sharing your rating and providing feedback. \nYour comments are very valuable to us, as they contribute to our ongoing efforts to enhance our services.\n We truly appreciate your choice to stay with us, and we sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards,\nInturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1751068800000,"detectedLang":"en","author":{"name":"Galina","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Breakfast was ok Location is...","text":"Positive: Breakfast was ok Location is fantastic, just kids are crying everywhere, really annoying \uD83D\uDE07. Negative: Sea view. Really calm place. Nice people.","comments":[{"author":"Management Response","date":1752072275000,"text":"Dear Galina,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750982400000,"detectedLang":"nl","author":{"name":"Evert","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Heerlijk verblijf gehad...","text":"Positief: Alles keurig voor elkaar, mooie kamer met ruim balkon en de plek aan mooie baai en op loopafstand van de drukte. Negatief: Ons raam van de douche...","comments":[{"author":"Management Response","date":1752063300000,"text":"Dear Evert,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750982400000,"detectedLang":"en","author":{"name":"Kate","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":6.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Nice facilities in good location...","text":"Positive: Nice accommodation with nice facilities however very crowded. Negative: Very crowded.","comments":[{"author":"Management Response","date":1752063311000,"text":"Dear Kate,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750982400000,"detectedLang":"pt","author":{"name":"nelsongtj","location":"BR","country":"BR","group":null},"ratings":{"OVERALL":{"value":6.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Piorou bastante desde a reforma....","text":"Positivo: É a terceira vez que fico nesse hotel e essa sem dúvida foi a pior. Para um hotel dessa categoria e valor não é aceitável estar com o elevador...","comments":[{"author":"Management Response","date":1752063279000,"text":"Dear Nelsongtj,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nKind regards from Cala d’Or,\n Inturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750896000000,"detectedLang":"es","author":{"name":"Juan","location":"CL","country":"CL","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Increíble lugar para conocer Mallorca...","text":"Positivo: Lo amable para viajar con niños. Negativo: ausencia de parking.","comments":[{"author":"Management Response","date":1752062678000,"text":"Apreciado Juan,\n¡Muchas gracias por su excelente reseña! \nNos ha encantado tenerle entre nosotros y esperamos poder recibirle de nuevo muy pronto en nuestro refugio Mediterráneo.\nSaludos cordiales desde Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750896000000,"detectedLang":"en","author":{"name":"Rachael","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Amazing. Can’t wait to return...","text":"Positive: Beautiful apartments, so clean fresh. The facilities are excellent and the location is great!. Negative: Nothing.","comments":[{"author":"Management Response","date":1752062669000,"text":"Dear Rachel,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750896000000,"detectedLang":"de","author":{"name":"Deniz","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":5.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Kein gutes Preis-Leistungsverhältnis...","text":"Positiv: Renovierung ist gelungen, wurde aber nicht auf der gesamten Anlage durchgezogen. Schöne Bucht. Negativ: Kein gutes Preis-Leistungsverhältnis. Essen...","comments":[{"author":"Management Response","date":1752062662000,"text":"Lieber Deniz,\nVielen Dank für Ihre Bewertung und Ihr Feedback. \nWir finden Ihre Kommentare sehr wertvoll, da sie uns bei unseren Bemühungen helfen, unsere Dienstleistungen kontinuierlich zu verbessern. \nEs freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten, und wir freuen uns darauf, Sie bald wieder zu sehen.\nHerzliche Grüße aus Cala d'Or. \nDas Inturotel-Team.\n\n\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750809600000,"detectedLang":"de","author":{"name":"Christina","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Die direkte Lage an der wunderschönen...","text":"Positiv: Die direkte Lage an der wunderschönen Bucht. Negativ: Das Personal war zum Teil leider unfreundlich, mangelnder Service im Housekeeping, die...","comments":[{"author":"Management Response","date":1752062639000,"text":"Liebe Christina,\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten.\n Ihre Kommentare helfen uns dabei, uns stets zu verbessern.\nWir hoffen, Sie bald wieder bei uns zu sehen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750723200000,"detectedLang":"pl","author":{"name":"Agata","location":"PL","country":"PL","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Aquapark platny dla dorosłych- nie ma...","text":"Negatywny: Aquapark platny dla dorosłych- nie ma tam atrakcji dla dorosłych i pełnią tylko funkcje opiekunów, opłata jest nieadekwatnie wysoka.","comments":[{"author":"Management Response","date":1752061538000,"text":"Dear Agata,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests.\n See you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750723200000,"detectedLang":"fr","author":{"name":"Julien","location":"FR","country":"FR","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Très sympa !...","text":"Positif: Emplacement de l'hotel sur une crique magnifique. Chambre spacieuse et cuisine équipée!.","comments":[{"author":"Management Response","date":1752061525000,"text":"Très cher Julien,\nNous sommes très heureux de votre évaluation ! \nVos commentaires seront d'une grande utilité pour nos futurs clients.\nNous espérons vous revoir parmi nous.\nSincères salutations de Cala d'Or. \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750723200000,"detectedLang":"ru","author":{"name":"Olena","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"-чистота -дружелюбный персонал...","text":"положительный: -чистота -дружелюбный персонал -красивая природа -номер новый и стильный. отрицательный: -холодное море -маленький пляж, все как селедки друг...","comments":[{"author":"Management Response","date":1752062045000,"text":"Dear Olena,\nThanks very much for leaving your rating and feedback, we find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe are very pleased to hear that you had a pleasant stay, and we look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750636800000,"detectedLang":"de","author":{"name":"Indira","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Gutes Frühstück Abend Show für Kinder...","text":"Positiv: Gutes Frühstück Abend Show für Kinder. Negativ: Ausblick auf Bushaltestelle und laute Straße, was für Zimmer 3000 Euro pro Woche nicht ok ist...","comments":[{"author":"Management Response","date":1752061452000,"text":"Liebe Indira,\nVielen Dank, dass Sie uns Ihre Bewertung und Ihr Feedback mitgeteilt haben. \nIhre Kommentare sind sehr wertvoll für uns, da sie zu unseren ständigen Bemühungen beitragen, unsere Dienstleistungen zu verbessern.\n Wir wissen Ihre Entscheidung, bei uns zu übernachten, sehr zu schätzen und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen eine noch bessere Erfahrung zu bieten.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750636800000,"detectedLang":"pl","author":{"name":"Małgosia","location":"PL","country":"PL","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Generalnie super hotel ale jeszcze...","text":"Pozytywny: Piękny nowy hotel choć pokoje wymagają dopracowania oraz stołówka. Dosyć mały basen jak na tak duży hotel i tyle rodzin z dziećmi. Obok jest hotel...","comments":[{"author":"Management Response","date":1752061407000,"text":"Dear Malgosia,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750636800000,"detectedLang":"en","author":{"name":"Nadia","location":"SG","country":"SG","group":null},"ratings":{"OVERALL":{"value":6.0,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Beautiful but bad service and some...","text":"Positive: The room was absolutely beautiful and looked new, and it was very spacious. The balcony and view were great too. The nearby beach, Cala Esmeralda...","comments":[{"author":"Management Response","date":1752061509000,"text":"Dear Nadia,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction. \nWe sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards from Cala d’Or, \nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750550400000,"detectedLang":"en","author":{"name":"Laura","location":"AU","country":"AU","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Air con could be better in rooms and...","text":"Negative: Air con could be better in rooms and drago land should be included or 5 euro per child.","comments":[{"author":"Management Response","date":1752060865000,"text":"Dear Laura,\nThanks very much for leaving your rating and feedback, we find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe are very pleased to hear that you had a pleasant stay, and we look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750550400000,"detectedLang":"en","author":{"name":"John","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Family perfect location...","text":"Positive: Perfect location! Beautiful beach and amenities. The location has been renovated, very tidy and well maintained gardens, pool area etc. Ideal for...","comments":[{"author":"Management Response","date":1752060816000,"text":"Dear John,\nYour review made us very happy! \nFuture guests will find your comments very helpful.\nWe look forward to seeing you again.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750464000000,"detectedLang":"en","author":{"name":"Aisling","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Total relaxation & chilled vibes for a...","text":"Positive: The location, facilities & the food! The pool area was recently upgraded & it looks really high class for a 4 star. There have been some negative...","comments":[{"author":"Management Response","date":1752060336000,"text":"Dear Aisling,\nThanks for your fantastic review and for choosing Mallorca as a destination!\n We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750464000000,"detectedLang":"nl","author":{"name":"Sanne","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Heerlijk hotel!...","text":"Positief: Erg hip en modern ingericht. Super schoon overal. De kamer werd ook iedere dag super netjes schoongemaakt. Het eten erg goed. Halfpension is hier...","comments":[{"author":"Management Response","date":1752059840000,"text":"Dear Sanne,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750291200000,"detectedLang":"nl","author":{"name":"Rob","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Topvakantie...","text":"Positief: Locatie, vanuit het'adult only' zwembad fantastisch zicht op de baai Cala Esmeralda. Met nog een verdieping hoger, een heel nieuw terras. Je kon...","comments":[{"author":"Management Response","date":1752059692000,"text":"Dear Rob,\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750291200000,"detectedLang":"de","author":{"name":"Tara","location":"CH","country":"CH","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Stylisches Familienhotel an bester...","text":"Positiv: Wunderschöne Anlage, super tolle Lage, Strand direkt vom Hotel erreichbar.","comments":[{"author":"Management Response","date":1752059708000,"text":"Liebe Tara,\nVielen Dank für Ihre fantastische Bewertung und dafür, dass Sie Mallorca als Ihr Reiseziel gewählt haben! \nEs freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder bei uns zu sehen.\nBeste Grüße aus Cala d'Or. \nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1750118400000,"detectedLang":"en","author":{"name":"Charl","location":"ZA","country":"ZA","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Location and layout of the property...","text":"Positive: Location and layout of the property. Negative: Very noisy restaurant.","comments":[{"author":"Management Response","date":1752059620000,"text":"Dear Charl,\nThank you for your review, and for selecting Mallorca as your destination!\n It was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay.\n We are eagerly anticipating the opportunity to welcome you back very soon.\nKind, regards,\nInturotel Crew\n\n"}]},{"provider":"Google","url":"https://www.google.com/maps/place/inturotel+esmeralda+park/@39.377069999999996,3.2363739999999996,17z/data=!4m5!3m4!1s0x129651b368af0fd3:0xbf5c91ce684dadaf!8m2!3d39.377069999999996!4d3.2363739999999996?hl=en-US","publishedDate":1750032000000,"detectedLang":"en","author":{"name":"Armin Otvos","location":null,"country":null,"group":null},"ratings":{"OVERALL":{"value":5.0,"outOf":5}},"title":"Amazing family experience. Beautiful...","text":"Amazing family experience. Beautiful complex, with great service and friendly staff. Breakfast and dinner were great and we can definitely recommend this place.","comments":[{"author":"management response","date":1752659799000,"text":"Dear Armin,\nThanks for your fantastic review and for choosing Mallorca as a destination!\n We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749600000000,"detectedLang":"pt","author":{"name":"Bárbara","location":"BR","country":"BR","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Hotel com excelente localização e bom...","text":"Positivo: Quartos amplos, ótimo café da manhã, localização excelente em frente a Cala Esmeralda. Negativo: O elevador tinha funcionamento intermitente...","comments":[{"author":"Management Response","date":1752058439000,"text":"Dear Bárbara,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749513600000,"detectedLang":"en","author":{"name":"Tia","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"the only thing I would say is it’s a...","text":"Negative: the only thing I would say is it’s a very kid/family oriented hotel it’s not got much of an adult only vibe but we didn’t mind!.","comments":[{"author":"Management Response","date":1752057892000,"text":"Dear Tia,\nThanks very much for leaving your rating and feedback, we find your comments very valuable. \nWe are very pleased to hear that you had a pleasant stay, and we look forward to seeing you again very soon.\nAs another option to book, it's available Inturotel Cala Esmeralda ****(Adults only). \nFor sure it'll be the vibe you're looking for.\nKind regards from Cala d’Or,\n Inturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749513600000,"detectedLang":"en","author":{"name":"Tommy","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Great stay with kids...","text":"Positive: A very nice pool, beachbar and little beach! People are friendly and the rooms are nice. Negative: Nothing actually.","comments":[{"author":"Management Response","date":1752058406000,"text":"Dear Tommy,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749513600000,"detectedLang":"nl","author":{"name":"Laurens De Laet","location":"BE","country":"BE","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Uitzicht op cala esmeralda...","text":"Positief: Uitzicht op cala esmeralda. Negatief: Het aantal ligbedden aan het zwembad is onvoldoende in verhouding tot het aantal gasten. Als je niet vóór...","comments":[{"author":"Management Response","date":1752059840000,"text":"Dear Laurens De Laet,\nThank you for choosing our hotel for your holiday and for sharing your recent experience with us.\n Your feedback is valuable, and it helps us identify areas for improvement, including the sunbed situation.\nRegarding sunbed reservations, we understand your concern, but to ensure fairness for all guests, we have a policy against reserving sunbeds at any time. \nOur lifeguard helps implement this policy by removing unattended belongings before the pool opens at 10 AM. \nHowever, after the pool opens, there is a reasonable grace period before belongings are removed to accommodate guests who may temporarily step away.\nWe appreciate your understanding, and we are committed to finding a fair solution for all our guests. \nThank you once again for your feedback and comments.\nKind regards,\nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749513600000,"detectedLang":"en","author":{"name":"Kate","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Newly redecorated and good facilities...","text":"Positive: Newly redecorated and good facilities. Negative: Not enough sun loungers by the pool.","comments":[{"author":"Management Response","date":1752057912000,"text":"Dear Kate,\nThanks very much for leaving your rating and feedback, we find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe are very pleased to hear that you had a pleasant stay, and we look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749427200000,"detectedLang":"ru","author":{"name":"Aliaksandr","location":"BY","country":"BY","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10}},"title":"Отель спасает расположение и внешний...","text":"положительный: 1. Удобное расположение возле конечной остановки автобуса. Рядом с отелем много кафе, ресторанов и магазинов. Отель находится на первой линии...","comments":null},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749254400000,"detectedLang":"fr","author":{"name":"ludovic","location":"FR","country":"FR","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"La propreté la piscine la plage les...","text":"Positif: La propreté la piscine la plage les alentours, parfait pour les familles.","comments":[{"author":"Management Response","date":1751557998000,"text":"Très cher Ludovic,\nMerci beaucoup pour votre excellente évaluation ! \nNous avons été ravis de vous avoir parmi nous et nous nous réjouissons de vous accueillir à nouveau très bientôt dans notre refuge méditerranéen.\nCordiales salutations de Cala d'Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749168000000,"detectedLang":"fr","author":{"name":"Katalin","location":"LU","country":"LU","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Si vous ne voyagez pas avec petits...","text":"Positif: Proximité de la plage, piscine adult only, qualité de la chambre. Négatif: Manque de terrasse dans le restaurant, petit déjeuner médiocre,...","comments":[{"author":"Management Response","date":1751557517000,"text":"Dear Katalin,\nThank you very much for sharing your rating and providing feedback. \nYour comments are very valuable to us, as they contribute to our ongoing efforts to enhance our services. \nWe truly appreciate your choice to stay with us, and we sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards,\nInturotel Crew."}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749168000000,"detectedLang":"nl","author":{"name":"Larissa","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"De ligging, de nieuwe appartementen en...","text":"Positief: De ligging, de nieuwe appartementen en de beachbar. Ook ontbijt zeer divers. Negatief: Niet staat aangegeven dat je moet betalen voor dragoland....","comments":[{"author":"Management Response","date":1751557481000,"text":"Dear Larissa,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction. \nWe sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards from Cala d’Or,\n Inturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1749168000000,"detectedLang":"es","author":{"name":"Lucas","location":"XA","country":null,"group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"La zona de piscina, la playa a la que...","text":"Positivo: La zona de piscina, la playa a la que accedes directamente desde el hotel. La animación infantil. La habitación. Negativo: Me parece un engaño que...","comments":[{"author":"Management Response","date":1751557495000,"text":"Apreciado Lucas,\nGracias por elegirnos para sus vacaciones. \nAgradecemos enormemente su valoración y comentarios y tomamos buena nota para mejorar nuestros servicios. \nEsperamos que nos brinde una nueva oportunidad. \nSaludos desde Cala d’Or, \nInturotel CREW\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748995200000,"detectedLang":"nl","author":{"name":"Richard","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":7.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Een heerlijke vakantie gehad in een...","text":"Positief: De prachtige locatie!. Negatief: Een comfortabel hotel met vriendelijk personeel dat enorm hard werkt! Een nadeel is dat voor kleine dingen moet...","comments":null},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748995200000,"detectedLang":"en","author":{"name":"Brian","location":"IE","country":"IE","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"The Facilities are newly refurbished...","text":"Positive: The Facilities are newly refurbished and are outstanding. Such a clean, picturesque resort. The sea view is our of this world. Our son had great...","comments":[{"author":"Management Response","date":1751556918000,"text":"Dear Brian,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748995200000,"detectedLang":"nl","author":{"name":"Chantal","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Mooie plek, alles netjes en goede...","text":"Positief: Mooie plek, alles netjes en goede ligging. Negatief: Vrij weinig ligbedjes voor het aantal personen die in het hotel verblijven.","comments":[{"author":"Management Response","date":1751557426000,"text":"Dear Chantal,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748908800000,"detectedLang":"en","author":{"name":"Linda","location":"CH","country":"CH","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Very pleasant stay...","text":"Positive: Great location at the beach, clean hotel area, modern pool furniture, gym, shops close by. Negative: People shouldn’t be able to reserve pool beds...","comments":null},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748908800000,"detectedLang":"nl","author":{"name":"lisanne","location":"NL","country":"NL","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Voor ieder wat wils, prachtige...","text":"Positief: Heerlijk zwembad, fijn strand met zee, lekkere bedjes en heerlijke handdoeken. Negatief: Helaas wel te weinig bedjes voor het aantal mensen en...","comments":null},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748908800000,"detectedLang":"de","author":{"name":"Ines","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":8.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10}},"title":"Sehr schöne Anlage mit tollem Ausblick...","text":"Positiv: Die Lage ist phänomenal und die Anlage und Zimmer sehr schön und modern designed. Personal an der Rezeption ist sehr freundlich. Essen am Buffet ist...","comments":null},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1748908800000,"detectedLang":"en","author":{"name":"Lucy","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":4.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Beautiful location but very...","text":"Positive: Beautiful location on a stunning cove. The refurbished apartment was lovely and exceptionally clean. Really friendly staff. Negative: The pool &...","comments":null},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1661904000000,"detectedLang":"en","author":{"name":"Kelly","location":"NO","country":"NO","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"should be rated a 4*...","text":"Positive: loved the location and cleanliness.The staff were very friendly nothing was too much trouble.","comments":[{"author":"Management Response","date":1663447332000,"text":"Dear Kelly,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1661385600000,"detectedLang":"en","author":{"name":"Saran","location":"GB","country":"GB","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Suburb location!! Perfect family...","text":"Positive: Fantastic location! Helpful staff. Clean facilities.","comments":[{"author":"Management Response","date":1661689525000,"text":" Dear Saran,\nYour review made us very happy! \nFuture guests will find your comments very helpful.\nWe look forward to seeing you again.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1661126400000,"detectedLang":"de","author":{"name":"Christina","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":9.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Die Lage des Hotels ist sehr schön,...","text":"Positiv: Die Lage des Hotels ist sehr schön, direkt am Meer.","comments":[{"author":"Management Response","date":1661694073000,"text":"LiebeChristina,\nVielen Dank für Ihre fantastische Bewertung und dafür, dass Sie Mallorca als Ihr Reiseziel gewählt haben! \nEs freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder bei uns zu sehen.\nBeste Grüße aus Cala d'Or. \nDas Inturotel-Team\n"}]},{"provider":"Google","url":"https://www.google.com/maps/place/inturotel+esmeralda+park/@39.377069999999996,3.2363739999999996,17z/data=!4m5!3m4!1s0x129651b368af0fd3:0xbf5c91ce684dadaf!8m2!3d39.377069999999996!4d3.2363739999999996?hl=en-US","publishedDate":1660867200000,"detectedLang":"en","author":{"name":"richard jackson","location":null,"country":null,"group":null},"ratings":{"OVERALL":{"value":5.0,"outOf":5}},"title":"Fantastic, my expectations were well...","text":"Fantastic, my expectations were well exceeded.","comments":[{"author":"management response","date":1661512013000,"text":"Dear Mr. Jackson,\nThanks very much for your excellent review! We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1660694400000,"detectedLang":"de","author":{"name":"Patrick","location":"DE","country":"DE","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"Wir waren jetzt das zweite mal im...","text":"Positiv: Wir waren jetzt das zweite mal im Hotel zu Besuch. Es ist wirklich ein sehr schönes Hotel + Anlage. Die Mitarbeiter sind alle freundlich, trotz...","comments":[{"author":"Management Response","date":1660826840000,"text":"Lieber Patrick,\nVielen Dank für Ihre ausgezeichnete Bewertung! \nWir haben uns sehr gefreut, Sie bei uns zu haben und würden uns freuen, Sie bald wieder in unserem mediterranen Refugium begrüßen zu dürfen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-park.en-gb.html","publishedDate":1660348800000,"detectedLang":"es","author":{"name":"Maria Ester","location":"ES","country":"ES","group":null},"ratings":{"OVERALL":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10}},"title":"El apartamento está genial, nosotros...","text":"Positivo: El apartamento está genial, nosotros estuvimos en un selec con media pensión. Nos gustó todo. Es cierto q las actividades son prácticamente en...","comments":[{"author":"Management Response","date":1660825516000,"text":"Apreciada Maria Ester,\n¡Gracias por su fantástica reseña y por hacer de Mallorca su destino! \nNos hace muy felices saber que ha disfrutado de su estancia y esperamos volver a verle muy pronto entre nosotros.\nSaludos muy cordiales desde Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Google","url":"https://www.google.com/maps/place/inturotel+esmeralda+park/@39.377069999999996,3.2363739999999996,17z/data=!4m5!3m4!1s0x129651b368af0fd3:0xbf5c91ce684dadaf!8m2!3d39.377069999999996!4d3.2363739999999996?hl=en-US","publishedDate":1660003200000,"detectedLang":"fr","author":{"name":"H Ler","location":null,"country":null,"group":null},"ratings":{"OVERALL":{"value":5.0,"outOf":5}},"title":"Très bien, bien entretenu, personnel...","text":"Très bien, bien entretenu, personnel agréable, très propre. Appart/chambre très spacieux et climatisé parfaitement (important vu les chaleurs). Animation le...","comments":[{"author":"management response","date":1661504810000,"text":"Chère H Ler,\nMerci beaucoup pour votre excellente évaluation ! Nous avons été ravis de vous avoir parmi nous et nous nous réjouissons de vous accueillir à nouveau très bientôt dans notre refuge méditerranéen.\nCordiales salutations de Cala d'Or.\nInturotel Crew"}]}]}]}
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“Positif: La propreté la piscine la plage les alentours, parfait pour les familles.”
“Positif: Proximité de la plage, piscine adult only, qualité de la chambre. Négatif: Manque de terrasse dans le restaurant, petit déjeuner médiocre,...”
“Très bien, bien entretenu, personnel agréable, très propre. Appart/chambre très spacieux et climatisé parfaitement (important vu les chaleurs). Animation le...”
Note moyenne
81 avis
ReviewPro
en général
8
10
ReviewPro
service
8
10
ReviewPro
nettoyage
9
10
ReviewPro
emplacement
9
10
ReviewPro
valeur
8
10
ReviewPro
gastronomie
8
10
ReviewPro
chambre
9
10
ReviewPro
divertissement
8
10