Reviews

url: https://connect.reviewpro.com/v1/lodging/review/published?pid=28950&sortfield=sourcePublishedDate&api_key=3wga8nzkj3yv4q4ukthw4hfk444u8p35dmq9bzk2

res: {"productReviews":[{"productId":28950,"reviews":[{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760918400000,"detectedLang":"de","author":{"name":"Jasmin","location":"AT","country":"AT","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Kinderfreundliches Hotel...","text":"Positiv: - wunderschöne Bucht - tolles Strandrestaurant, ausgezeichnete Küche - im Zentrum - Zimmer waren total in Ordnung, sauber und geräumig, mit Balkon....","comments":[{"author":"Management Response","date":1760960060000,"text":"Liebe Jasmin,\n\nVielen Dank für Ihre Bewertung. \nWir freuen uns, dass Sie Ihren Urlaub genossen haben und sind sicher, dass Ihre Kommentare zukünftigen Gästen helfen werden. \nBis zum nächsten Mal!\nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760832000000,"detectedLang":"de","author":{"name":"Daniel","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Top !...","text":"Positiv: Sehr gut. Alles war so wie man es sich vorgestellt hat. Waren zum zweiten mal da. Negativ: Das Wlan.","comments":[{"author":"Management Response","date":1760960044000,"text":"Lieber Daniel,\n\nVielen Dank für Ihre Bewertung und Ihre Kommentare. \nWir freuen uns, dass Sie Ihren Urlaub genossen haben. \nWir hoffen, Sie bald wiederzusehen, um mit uns den Charme des Mittelmeers zu genießen und zu teilen! \nMit besten Wünschen aus Cala d'Or,\nDas Inturotel-TEAM\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760832000000,"detectedLang":"de","author":{"name":"Guido","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Die Lage an der Bucht ist traumhaft....","text":"Positiv: Die Lage an der Bucht ist traumhaft. Zimmer sind geräumig und gut ausgestattet. Essen ist qualitativ hochwertige und sehr abwechslungsreich. Auch...","comments":[{"author":"Management Response","date":1760959956000,"text":"Lieber Guido,\n\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760745600000,"detectedLang":"de","author":{"name":"Daniel","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Sehr freundliches Personal...","text":"Positiv: Sehr freundliches Personal. Negativ: Traumhafte Lage.","comments":[{"author":"Management Response","date":1760959579000,"text":"Lieber Daniel,\n\nVielen Dank für Ihre ausgezeichnete Bewertung!\n Wir haben uns sehr gefreut, Sie bei uns zu haben und würden uns freuen, Sie bald wieder in unserem mediterranen Refugium begrüßen zu dürfen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760745600000,"detectedLang":"da","author":{"name":"Charlotte Rejkjær","location":"DK","country":"DK","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Vi kommer helt sikkert igen...","text":"Positiv: Hotellet har en rigtig god beliggenhed. Værelserne var rigtig gode med meget fin rengøring. Fantastisk sted for børnefamilier. Hyggelig by med...","comments":[{"author":"Management Response","date":1760959597000,"text":"Dear Charlotte,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful.\n We look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760659200000,"detectedLang":"en","author":{"name":"Meredith","location":"NZ","country":"NZ","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Amazing stay here right on the beach....","text":"Positive: Great location and tidy.","comments":[{"author":"Management Response","date":1760959558000,"text":"Dear Meredith,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760572800000,"detectedLang":"en","author":{"name":"Elizabeth","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"It would be very hard to beat....","text":"Positive: Location, facilities and the view. Negative: N/A.","comments":[{"author":"Management Response","date":1760959545000,"text":" Dear Elizabeth,\n\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760572800000,"detectedLang":"en","author":{"name":"Silvia","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Great resort in cala d’Or...","text":"Positive: Close to cala Esmeralda, lovely swimming pool, mini golf and parking was available on site. Negative: The room had some ants.","comments":[{"author":"Management Response","date":1760959538000,"text":"Dear Silvia,\n\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760486400000,"detectedLang":"de","author":{"name":"Philipp","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":4.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Lage...","text":"Positiv: Lage. Negativ: Lautstärke, Ausstattung der Zimmer, Qualität des Essens.","comments":[{"author":"Management Response","date":1760956233000,"text":"Lieber Philipp,\n\nVielen Dank für Ihre nützliche Bewertung, Ihre Kommentare helfen uns bei der fortwährenden Verbesserung unserer Serviceleistungen. \nWir hoffen, dass wir bald wieder Gelegenheit haben werden, Ihre Erwartungen zu erfüllen.\nMit freundlichen Grüßen,\nDas Inturotel-TEAM\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760486400000,"detectedLang":"en","author":{"name":"Booking.com User","location":"JE","country":"JE","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Exceeded expectations...","text":"Positive: We stayed self catering and was brilliant size room, nice and modern and comfy. Location of hotel was great easy walking distance to beaches and...","comments":[{"author":"Management Response","date":1760958953000,"text":"Dear guest,\n\nThanks a lot for taking the time to rate our service.\n Your comments always help us to do better.\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760486400000,"detectedLang":"ru","author":{"name":"Lada","location":"RU","country":"RU","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Фото соответствовали реальности,...","text":"положительный: Фото соответствовали реальности, наличие кухонного уголка и просторного бассейна, ежедневная уборка номера и замена банных полотенец, при этом...","comments":[{"author":"Management Response","date":1760959522000,"text":"Dear Lada,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and we deeply regret the unfortunate incident that occurred on the staircase.\nWe are eagerly anticipating the opportunity to welcome you back very soon. \n\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760486400000,"detectedLang":"de","author":{"name":"Petra","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Es ist ein wunderschönes Hotel mit...","text":"Positiv: Strandnähe, Grosszügiger Platz, schöne Poolanlage.","comments":[{"author":"Management Response","date":1760958982000,"text":"Liebe Petra,\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760313600000,"detectedLang":"fr","author":{"name":"Magfau","location":"BE","country":"BE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Rien à dire...","text":"Positif: Le restaurant vue sur mer, la terrasse de la chambre, les 2 piscines, l'accès direct à la plage.","comments":[{"author":"Management Response","date":1760437457000,"text":"Très chère Magfau,\n\nMerci pour votre évaluation fantastique et pour avoir choisi Majorque comme destination ! \nNous sommes très heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous revoir très bientôt parmi nous.\nNos salutations les plus cordiales de Cala d'Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760313600000,"detectedLang":"de","author":{"name":"Yuliya","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":6.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Schöner Ort, aber viele Minus Punkte....","text":"Positiv: Pool. Zimmer. Negativ: Essen war sehr schlimm. Tee- extra kosten. Wasser schmeckt nach Medikamenten. Aqua Park klein aber kostet wieder extra. Zu...","comments":[{"author":"Management Response","date":1760437445000,"text":"Liebe Yuliya,\n\nVielen Dank, dass Sie uns Ihre Bewertung und Ihr Feedback mitgeteilt haben. \nIhre Kommentare sind sehr wertvoll für uns, da sie zu unseren ständigen Bemühungen beitragen, unsere Dienstleistungen zu verbessern. \nWir wissen Ihre Entscheidung, bei uns zu übernachten, sehr zu schätzen und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen eine noch bessere Erfahrung zu bieten.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760313600000,"detectedLang":"de","author":{"name":"Ralf","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Tolle Unterkunft in einem Kinderresort...","text":"Positiv: Sehr sauber, sehr freundliches Personal. Negativ: Lautstärke im Restaurant sehr hoch.","comments":[{"author":"Management Response","date":1760437467000,"text":"Lieber Ralf,\n\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760227200000,"detectedLang":"en","author":{"name":"Laura","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"A good hotel for families with...","text":"Positive: Easy for families. Lovely small beach in a bay with white sand and jumping possibilities from rocks. A lot of nice chill out sun beds available....","comments":[{"author":"Management Response","date":1760365076000,"text":"Dear Laura,\n\nThanks very much for your comments. \nWe greatly appreciate your opinion and take note so that we can improve our services. \nWe look forward to seeing you again soon, enjoying and sharing with us the feelings of the Mediterranean! \nBest wishes from Cala d'Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760227200000,"detectedLang":"en","author":{"name":"Alejandro","location":"DK","country":"DK","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"The location and facilities are great,...","text":"Positive: The location and facilities are great, there is a fitness center, mini golf, indoor and outdoor pools and a private beach. There are plenty of...","comments":[{"author":"Management Response","date":1760364817000,"text":"Dear Alejandro,\n\nWe regret that your stay was not entirely to your satisfaction, and we greatly appreciate your feedback and comments. \nThank you for bringing your concerns to our attention regarding the presence of cockroaches in your apartment.\n We sincerely apologise for any inconvenience and discomfort that this may have caused during your stay. \nPlease be informed that, although we take rigorous measures to ensure the cleanliness and upkeep of our property, it is a reality that these insects inhabit the surrounding areas. Despite our best efforts, occasional sightings may occur, especially during certain weather conditions or due to external factors beyond our control.\nWe will take immediate action and reinforce our pest control procedures to address this issue effectively. \nOur top priority is to provide a comfortable and enjoyable environment for our guests, and we deeply regret falling short of your expectations in this regard.\nOnce again, we apologise for the inconvenience caused and appreciate your understanding.\n We value your feedback as it helps us continuously improve our services.\nThank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances.\nKind regards,\nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760227200000,"detectedLang":"de","author":{"name":"Vera","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Die Lage, die Ausstattung des Zimmers,...","text":"Positiv: Die Lage, die Ausstattung des Zimmers, der Spa-Bereich, die unterschiedlichen Liegemöglichkeiten, der Strand, der Yoga-Unterricht am Strand, Daniela...","comments":[{"author":"Management Response","date":1760436807000,"text":"Liebe Vera,\n\nVielen Dank für Ihre Bewertung und Ihre Kommentare. \nWir freuen uns, dass Sie Ihren Urlaub genossen haben. \nWir hoffen, Sie bald wiederzusehen, um mit uns den Charme des Mittelmeers zu genießen und zu teilen! \nMit besten Wünschen aus Cala d'Or,\nDas Inturotel-TEAM\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760227200000,"detectedLang":"en","author":{"name":"Tara","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Amazing for families...","text":"Positive: The size and entertainment. Negative: The cold pools.","comments":[{"author":"Management Response","date":1760365098000,"text":"Dear Tara,\n\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760227200000,"detectedLang":"nl","author":{"name":"Sylvie","location":"NL","country":"NL","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Heerlijk in een mooie baai gelegen....","text":"Positief: Heerlijke plek! Kamer was als nieuw.Locatie is perfect. Ontbijt was goed alleen erg druk. Maar je kon aan overkant prima broodjes halen en koffie...","comments":[{"author":"Management Response","date":1760436925000,"text":"Dear Sylvie,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760227200000,"detectedLang":"es","author":{"name":"Omara","location":"ES","country":"ES","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":6.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":5.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"No volveremos a viajar en agosto....","text":"Positivo: Lo agradable y dispuesto que era el personal. Negativo: A pesar de estar reformado hace poco había tanta gente que la piscina era una charca, e...","comments":[{"author":"Management Response","date":1760436991000,"text":"Estimada Omara,\n\nMuchísimas gracias por dejar su valoración y comentarios.\n Nos hace muy felices que su estancia haya sido de su agrado.\nEstamos convencidos de que su opinión será muy apreciada por futuros huéspedes. \n¡Hasta pronto!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760140800000,"detectedLang":"de","author":{"name":"Tanja","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Alles super, wir kommen auf jeden Fall...","text":"Positiv: Die Hotelanlage ist super gepflegt. Liegemöglichkeiten überall um die Pools und am Strand. Direkter Zugang zum öffentlichen Strand, alles sauber und...","comments":[{"author":"Management Response","date":1760360676000,"text":"Liebe Tanja,\n\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760054400000,"detectedLang":"en","author":{"name":"carol","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Great location and very clean and...","text":"Positive: Location, clean and spacious. Negative: The prices at the pool bar and staff were unfriendly there but the other staff were very nice.","comments":[{"author":"Management Response","date":1760360197000,"text":"Dear Carol,\n\nThank you for your wonderful review, and for selecting Mallorca as your destination! \nIt was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nBest regards from Cala d’Or.\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1760054400000,"detectedLang":"en","author":{"name":"Will","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Great spot!...","text":"Positive: The location right on the Cala was perfect. The hotel itself was great as well. Negative: There wasn't really much to not like. Maybe just that you...","comments":[{"author":"Management Response","date":1760360259000,"text":"Dear Will,\n\nThanks very much for your comments. \nWe greatly appreciate your opinion and take note so that we can improve our services. \nWe look forward to seeing you again soon, enjoying and sharing with us the feelings of the Mediterranean! \nBest wishes from Cala d'Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759968000000,"detectedLang":"en","author":{"name":"Mariusz","location":"NL","country":"NL","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Top!...","text":"Positive: Top!. Negative: Wszystko!.","comments":[{"author":"Management Response","date":1760360165000,"text":"Dear Mariusz,\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759881600000,"detectedLang":"en","author":{"name":"Belinda","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Very disappointing- management should...","text":"Positive: It was ok - reception area didn’t match the remainder of the property. Negative: Overcrowded - food ordinary, staff unfriendly. Would not recommend...","comments":[{"author":"Management Response","date":1760360134000,"text":"Dear Belinda,\n\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nKind regards from Cala d’Or, \nInturotel Crew.\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759795200000,"detectedLang":"de","author":{"name":"Margret","location":"AT","country":"AT","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Traumhafte Aussicht & toller adults...","text":"Positiv: Schöne Aussicht und tolle Tage und die Schirme machen die Anlage sehr nett. Negativ: Viele Kleinkinder, dünne Wände, keine Möglichkeiten für ein...","comments":[{"author":"Management Response","date":1760359657000,"text":"Liebe Margret,\n\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten.\n Ihre Kommentare helfen uns dabei, uns stets zu verbessern.\nWir hoffen, Sie bald wieder bei uns zu sehen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759795200000,"detectedLang":"de","author":{"name":"Angie","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Schöne Hotelanlage in einer...","text":"Positiv: Die Lage ist perfekt. Die Mitarbeiter an der Reception sehr freundlich. Das Frühstücksbuffet ist auch sehr gut. Negativ: Der Kaffee beim Frühstück...","comments":[{"author":"Management Response","date":1760359597000,"text":"Liebe Angie,\n\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759795200000,"detectedLang":"en","author":{"name":"lorraine","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Lush...","text":"Positive: Very clean Good location.","comments":[{"author":"Management Response","date":1760359561000,"text":"Dear Lorraine,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759795200000,"detectedLang":"en","author":{"name":"Kevin","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Beautiful location. Will return again...","text":"Positive: Recently refurbished. Very clean. Beautiful location. Negative: Walls are paper thin. Could hear everything from apartment above. Sun beds are too...","comments":[{"author":"Management Response","date":1760359686000,"text":"Dear Kevin,\n\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759708800000,"detectedLang":"fr","author":{"name":"Booking.com User","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Excellent séjour dans un établissement...","text":"Positif: Propreté irréprochable - Qualité des installations et des équipements. Négatif: Bruit dans la salle de restauration - Stabilité du WIFI.","comments":[{"author":"Management Response","date":1760359040000,"text":"Très chère/ Très cher client,\n\nMerci beaucoup pour votre évaluation et vos commentaires. \nNous sommes très heureux que votre séjour ait été à votre goût.\nNous sommes convaincus que votre avis sera très apprécié par nos futurs clients.\n À bientôt !\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759708800000,"detectedLang":"de","author":{"name":"Adriana","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Inturotel Esmeralda Park...","text":"Positiv: Uns hat die Unterkunft insgesamt sehr gut gefallen. Das Zimmer war sauber, modern eingerichtet und bot alles, was man für einen angenehmen...","comments":[{"author":"Management Response","date":1760358366000,"text":"Liebe Adriana,\n\nWir freuen uns sehr über Ihre Bewertung! \nIhre Kommentare werden zukünftigen Gästen eine große Hilfe sein.\nWir hoffen, Sie bald wieder bei uns zu begrüßen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759622400000,"detectedLang":"en","author":{"name":"Cara","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Good...","text":"Positive: Location. Negative: Poor WiFi No coffee provided for coffee machine.","comments":[{"author":"Management Response","date":1760358332000,"text":"Dear Cara,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful.\n We look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759536000000,"detectedLang":"de","author":{"name":"Michael","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"bisher unser bester Aufenthalt auf...","text":"Positiv: Studio-mit Kühlschrank, Herdplatte, Mikrowelle, Klimaanlage, Fahrstuhl---Balkon- alles komplett- Optimale Lage- 10 min zum Zentrum zu Fuß, viele...","comments":[{"author":"Management Response","date":1760357534000,"text":"Lieber Michael,\n\nVielen Dank für Ihre fantastische Bewertung und dafür, dass Sie Mallorca als Ihr Reiseziel gewählt haben! \nEs freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder bei uns zu sehen.\nBeste Grüße aus Cala d'Or. \nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759536000000,"detectedLang":"de","author":{"name":"Alica","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Trotz optimierungspotential ein toller...","text":"Positiv: Tolle schöne Anlage. Alles fußläufig zu erreichen und toll für Familien. Negativ: Dragoland musste man extra bezahlen, was für eine 4 köpfige...","comments":[{"author":"Management Response","date":1760356816000,"text":"Liebe Alicia,\n\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten.\n Ihre Kommentare helfen uns dabei, uns stets zu verbessern.\nWir hoffen, Sie bald wieder bei uns zu sehen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759536000000,"detectedLang":"fr","author":{"name":"Jean-marc","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Bien mais trop de famille avec de...","text":"Positif: Emplacement et propreté. Négatif: Salle de petit déjeuner très bruyante.","comments":[{"author":"Management Response","date":1760357564000,"text":" Très cher Jean-Marc,\n\nMerci beaucoup pour vos commentaires. \nNous apprécions grandement votre opinion et nous en prenons note afin d'améliorer nos services. \nNous espérons vous voir bientôt profiter et partager avec nous l'émotion de la Méditerranée ! \nNos meilleurs vœux de Cala d'Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759536000000,"detectedLang":"en","author":{"name":"zarah","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Location was brilliant. The adults...","text":"Positive: Location was brilliant. The adults pool was a bonus for a couple travelling without their children! Lovely stay overall. Negative: The shower flood...","comments":[{"author":"Management Response","date":1760357469000,"text":"Dear Zarah,\n\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759449600000,"detectedLang":"fr","author":{"name":"Blandine","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Chambre bien insonorisée...","text":"Positif: Chambre bien insonorisée. Négatif: Un parking serait le bienvenu, difficile de se garer.","comments":[{"author":"Management Response","date":1760355695000,"text":"Très chère Blandine,\n\nMerci beaucoup pour votre évaluation. \nNous sommes heureux que vous ayez apprécié vos vacances et nous sommes sûrs que vos commentaires seront très utiles pour nos futurs clients. \nÀ la prochaine !\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759363200000,"detectedLang":"en","author":{"name":"Emma","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Gorgous stay, stunning views of the...","text":"Positive: Clean spacious apartment with balcony. Loved the interiors. Lots of pools and activities and shops around. Only a 10-15 min walk to all the buzz of...","comments":[{"author":"Management Response","date":1760355229000,"text":"Dear Emma,\n\nWe greatly appreciate your outstanding review. \nIt was a pleasure to have you as our guest, and we're confident that your feedback will be invaluable to those considering a stay with us. \nWe hope to have the honour of welcoming you back to our Mediterranean retreat soon.\nBest regards from Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759363200000,"detectedLang":"en","author":{"name":"Sabina","location":"NZ","country":"NZ","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"fantastic! Family Oriented...","text":"Positive: Great hotel. Very clean. Great value for money. Great location. Negative: Lots of kids- it is a family friendly place and a lot of guests have...","comments":[{"author":"Management Response","date":1760355351000,"text":" Dear Sabina,\n\nThanks very much for your review.\n We’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759363200000,"detectedLang":"es","author":{"name":"David","location":"ES","country":"ES","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"La comodidad de las camas, la limpieza...","text":"Positivo: La comodidad de las camas, la limpieza de la habitación, las zonas de piscina y salida a la cala. Negativo: El horario tan temprano para la cena.","comments":[{"author":"Management Response","date":1760355327000,"text":"Apreciado David,\n\n¡Muchas gracias por su excelente reseña! \nNos ha encantado tenerle entre nosotros y esperamos poder recibirle de nuevo muy pronto en nuestro refugio Mediterráneo.\nSaludos cordiales desde Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759363200000,"detectedLang":"it","author":{"name":"Lucia Sara","location":"IT","country":"IT","group":null},"ratings":{"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":5.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":2.5,"outOf":10}},"title":"Foto ingannevoli nella realtà non ci...","text":"Positivo: Il ristorante buono e con prodotti di ottima qualità. Negativo: I servizi non sono dimensionati al numero di appartamenti presenti nella struttura....","comments":[{"author":"Management Response","date":1760355679000,"text":"Cara Lucia Sara,\n\nGrazie mille per aver dedicato del tempo a valutare il nostro servizio e per aver scelto la nostra struttura. \nCi dispiace che il tuo soggiorno non sia stato del tutto soddisfacente, ma apprezziamo molto il tuo feedback, che ci aiuta a migliorare continuamente i nostri servizi. \nSperiamo di avere l'opportunità di accoglierti nuovamente in futuro, in circostanze più favorevoli. \nCordiali saluti da Cala d’Or,\n Il team di Inturotel"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759276800000,"detectedLang":"en","author":{"name":"Bryson","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Best cala, wonderful place, super...","text":"Positive: Best cala, wonderful place, super convenient, very beautiful - would go here again in a heartbeat!. Negative: Honestly, absolutely loved it.","comments":[{"author":"Management Response","date":1760354296000,"text":"Dear Bryson,\n\nThank you for your wonderful review, and for selecting Mallorca as your destination! \nIt was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nBest regards from Cala d’Or.\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759276800000,"detectedLang":"fr","author":{"name":"Camille","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"L’emplacement (proche des rues...","text":"Positif: L’emplacement (proche des rues piétonnes animées le soir et plage en accès direct) Les piscines (+ de 16 extérieur) très agréable Propreté sur le...","comments":[{"author":"Management Response","date":1760354728000,"text":"Très chère Camille,\n\nMerci beaucoup pour vos commentaires. \nNous apprécions grandement votre opinion et nous en prenons note afin d'améliorer nos services. \nNous espérons vous voir bientôt profiter et partager avec nous l'émotion de la Méditerranée ! \nNos meilleurs vœux de Cala d'Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759190400000,"detectedLang":"it","author":{"name":"Beatrice","location":"IT","country":"IT","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Bella struttura per famiglie ma non...","text":"Positivo: Bella struttura complessivamente. Negativo: Il bagno si allagava ad ogni doccia. Temperatura fissa di 21° la notte senza possibilità di alzarla....","comments":[{"author":"Management Response","date":1760354271000,"text":"Cara Beatrice,\n\nGrazie mille per la tua recensione, ci scusiamo tuttavia per l'inconveniente causato. \nApprezziamo molto il tuo feedback, poiché ci aiuta a migliorare continuamente i nostri servizi.\n Grazie per aver scelto la nostra struttura e speriamo di avere l'opportunità di darti nuovamente il benvenuto in futuro, in circostanze più favorevoli.\n Cordiali saluti da Cala d’Or. \nIl team di Inturotel"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759104000000,"detectedLang":"en","author":{"name":"Carol","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":4.0,"outOf":10},"ROOM":{"value":2.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":2.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10}},"title":"Appalling customer service and rude...","text":"Positive: Good location, adjacent to the beach and within close proximity to a good selection of bars and restaurants. Negative: We arrived in the early...","comments":[{"author":"Management Response","date":1760353173000,"text":"Dear Carol,\n\nThanks a lot for taking the time to rate our service and for choosing our establishment ,although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nWe hope to have the opportunity to welcome you back in the future under more favourable circumstances.\nBest regards from Cala d’Or.\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759104000000,"detectedLang":"en","author":{"name":"Jovana","location":"RS","country":"RS","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Wonderful stay!...","text":"Positive: Just got back home from our stay here and we absolutely loved it. The hotel is very well organized, offering so many different things for guests to...","comments":[{"author":"Management Response","date":1760353899000,"text":"Dear Jovana,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe greatly appreciate your opinion and take note so that we can improve our services\nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759104000000,"detectedLang":"en","author":{"name":"Kacper Wilgocki","location":"PL","country":"PL","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Esmeralda Park was amazing. Truly nice...","text":"Positive: Esmeralda Park was amazing. Truly nice experience.","comments":null},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759017600000,"detectedLang":"en","author":{"name":"Rebecca","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":2.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Initially disappointed but overall had...","text":"Positive: Location was good, pool areas and beach were lovely. Bar over looking beach was good. Negative: On arrival we were given a room where the sofa was...","comments":[{"author":"Management Response","date":1759146974000,"text":"Dear Rebecca, \n\nThank you for choosing us for your holidays. \nWe greatly appreciate your rating and comments, and we take good note of them to help us improve our services. \nWe hope that you will give us another chance. \nKind regards from Cala d’Or, \n\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1759017600000,"detectedLang":"en","author":{"name":"Hannah","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Beautiful hotel - great for everyone...","text":"Positive: Everything. Loved the decor, the drinks and location. Negative: Nothing.","comments":[{"author":"Management Response","date":1759146998000,"text":"Dear Hannah,\n\nWe greatly appreciate your outstanding review. \nIt was a pleasure to have you as our guest, and we're confident that your feedback will be invaluable to those considering a stay with us.\n We hope to have the honour of welcoming you back to our Mediterranean retreat soon.\nBest regards from Cala d’Or,\n\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758931200000,"detectedLang":"en","author":{"name":"Sonja","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Beautiful stay in Cala D’Or...","text":"Positive: Property seems quite new so facilities were great. Good location on the beach with nice walks and swimming nearby. Shops and restaurants of Cala...","comments":[{"author":"Management Response","date":1759146908000,"text":"Dear Sonja,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\n\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758844800000,"detectedLang":"en","author":{"name":"Daniela","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Will definitely stay again...","text":"Positive: Everything about our stay was fantastic!.","comments":[{"author":"Management Response","date":1759146889000,"text":"Dear Daniela,\n\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\n\nBest regards from Cala d’Or.\n\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758758400000,"detectedLang":"sv","author":{"name":"Wivi-Ann","location":"SE","country":"SE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Över förväntan....","text":"Positiv: Bra frukost o middag. Trevliga stora rum. Bra underhållning för barn och vuxna. Negativ: Ljudnivån i matsalen var förfärlig pga dålig akustik. Att...","comments":[{"author":"Management Response","date":1759146559000,"text":"Dear Wivi Ann,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\n\nKind regards from Cala d’Or, \n\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758758400000,"detectedLang":"it","author":{"name":"Robs1005","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Camera( appartamento) bello, comodo e...","text":"Positivo: Camera( appartamento) bello, comodo e pulito. Personale delle pulizie molto gentile. Negativo: Il buffet della cena. Scelta e qualità. Purtroppo...","comments":[{"author":"Management Response","date":1759146050000,"text":"Apprezzato ospite,\n\nGrazie mille per il suo feedback! \nSiamo felici che abbia apprezzato la camera e la cortesia del nostro personale delle pulizie — è sempre un piacere sapere che i nostri ospiti si sentono a loro agio. \nCi dispiace invece che il buffet della cena non abbia soddisfatto le sue aspettative.\n Prendiamo nota del suo commento sulla varietà e sulla tipicità dei piatti: ci impegneremo per offrire un’esperienza gastronomica più autentica e rappresentativa della cucina spagnola.\n La sua opinione è molto preziosa per noi e ci aiuta a migliorare continuamente. \nSperiamo di poterla accogliere nuovamente in futuro!\n\nCon i migliori saluti,\n\nInturotel Crew"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758758400000,"detectedLang":"en","author":{"name":"Georgia","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":3.0,"outOf":10},"ROOM":{"value":2.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":2.5,"outOf":10}},"title":"Definitely would not return, staff are...","text":"Positive: Nothing! Staff were careless, food was cold and drains smell very bad around the restaurant. We had to move tables twice and eventually gave up....","comments":[{"author":"Management Response","date":1759146666000,"text":"Dear Georgia,\n\nThank you for sharing your feedback with us. \nWe value all comments from our guests, as they provide us with valuable insights into their experiences, but we're sorry to hear that your stay did not meet your expectations.\nWe apologize for any inconveniences you faced, please know that your comments will be reviewed to help us make improvements where needed. \nThank you for choosing us for your stay.\n\nKind regards from Cala D'Or,\n\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758585600000,"detectedLang":"en","author":{"name":"Tina","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Awesome...","text":"Positive: Lovely hotel. They kindly upgraded us to a private villa without us even asking. Negative: Being so close to the beach.","comments":[{"author":"Management Response","date":1758634877000,"text":"Dear Tina,\n\nThanks very much for your review.\n We’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758585600000,"detectedLang":"en","author":{"name":"Bengt","location":"NO","country":"NO","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Not for couples, but all in all good...","text":"Positive: Close to Cala Esmeralda, which is a lovely little beach. Own adult pool which was separated from the family areas. Free parking available....","comments":[{"author":"Management Response","date":1759145041000,"text":"Dear Bengt,\n\nThanks very much for your review.\n We find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe hope to have another chance soon to meet your expectations and as a recomendation ,the perfect option for you, could be Inturotel Cala Esmeralda****(Adults Only).\n\nYours sincerely,\nInturotel CREW \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758585600000,"detectedLang":"en","author":{"name":"Airlie","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"If the air conditioning was working,...","text":"Positive: The hotel was huge with multiple restaurants, bars, pools and the beach to keep you busy. Facilities: the room was very spacious and very clean too...","comments":[{"author":"Management Response","date":1759144975000,"text":" Dear Airlie,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758585600000,"detectedLang":"en","author":{"name":"GILLIAN","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"It more than met my needs and...","text":"Positive: The property’s location is absolutely stunning. The apartment was immaculate, beds were so comfortable as were the pillows. I slept great. The...","comments":[{"author":"Management Response","date":1759145618000,"text":"Dear Gillian,\n\nThank you for your wonderful review, and for selecting Mallorca as your destination!\n It was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758499200000,"detectedLang":"en","author":{"name":"Lauren","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Gorgeous pool area and stunning views....","text":"Positive: Stunning views. Lovely communal areas like the pool, beach restaurant and reception areas. Everywhere we walked around the resort was very clean....","comments":[{"author":"Management Response","date":1758634837000,"text":"Dear Lauren,\n\nThanks very much for your comments. \nWe greatly appreciate your opinion and take note so that we can improve our services.\n We look forward to seeing you again soon, enjoying and sharing with us the feelings of the Mediterranean! \nBest wishes from Cala d'Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758499200000,"detectedLang":"en","author":{"name":"Alyson","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Lovely quiet safe stay for families...","text":"Positive: Love the entertainment for kids, super clean safe complex.","comments":[{"author":"Management Response","date":1758634741000,"text":"Dear Alyson,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758499200000,"detectedLang":"en","author":{"name":"Booking.com User","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":4.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":2.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Wouldn't return. Expensive and smelly....","text":"Positive: Breakfast selection was good as was location. Negative: Not enough sunbeds for the amount of people staying. Awful smell around the pool every...","comments":[{"author":"Management Response","date":1758634796000,"text":"Dear Guest,\n\nThanks very much for your review, however, we apologise for the inconvenience caused and appreciate your understanding. \nWe value your feedback as it helps us continuously improve our services.\nThank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758499200000,"detectedLang":"es","author":{"name":"Juan Alejandro","location":"ES","country":"ES","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Perfecto...","text":"Positivo: El buffet estaba buenísimo. Negativo: Las chicas de la limpieza un poco desorganizadas.","comments":[{"author":"Management Response","date":1758634769000,"text":" Apreciado Juan Alejandro,\n\nMuchas gracias por dedicar parte de su tiempo en valorar nuestro servicio. \nSus comentarios siempre nos ayudan a mejorar.\nEsperamos volver a verle muy pronto.\nSaludos desde Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758412800000,"detectedLang":"fr","author":{"name":"jennifer","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Cher par rapport a la qualité un peu...","text":"Positif: Personnel tres gentil. Chambre tres propre ménage fait tout les jours!!!! Proche de tout! Repas toujours varié!. Négatif: TROP TROP TROP familiale...","comments":[{"author":"Management Response","date":1758634725000,"text":"Très chère Jennifer,\n\nMerci beaucoup pour votre évaluation et vos commentaires. \nNous sommes très heureux que votre séjour ait été à votre goût.\nNous sommes convaincus que votre avis sera très apprécié par nos futurs clients. \nÀ bientôt !\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758326400000,"detectedLang":"fr","author":{"name":"Alizee","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"L’établissement est très bien pensé....","text":"Positif: L’établissement est très bien pensé. Il y a tout ce qu’il faut autant pour les adultes que pour les enfants. Négatif: Un peu trop familial si vous...","comments":[{"author":"Management Response","date":1758633010000,"text":"Très chère Alizee,\n\nMerci beaucoup pour votre évaluation. \nNous sommes heureux que vous ayez apprécié vos vacances et nous sommes sûrs que vos commentaires seront très utiles pour nos futurs clients. \nÀ la prochaine !\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758326400000,"detectedLang":"de","author":{"name":"Sophie","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Die Lage ist gut, viele Restaurants...","text":"Positiv: Die Lage ist gut, viele Restaurants und Einkaufsmöglichkeiten in unmittelbarer Nähe. Das Personal war sehr nett. Negativ: Leider hatten wir uns von...","comments":[{"author":"Management Response","date":1758634191000,"text":"Liebe Sophie,\n\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten, auch wenn wir bedauern, dass Ihr Aufenthalt nicht ganz zu Ihrer Zufriedenheit war. \nWir hoffen aufrichtig, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen eine bessere Erfahrung zu bieten.\nMit freundlichen Grüßen aus Cala d'Or, \nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758326400000,"detectedLang":"fr","author":{"name":"Booking.com User","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":6.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":5.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"- le personnel - les chambres très...","text":"Positif: - le personnel - les chambres très propres et tout récente (bien renovée) - l accessibilité - la propreté de l'hotel. Négatif: - la chambre au 3ème...","comments":[{"author":"Management Response","date":1758633070000,"text":"Cher/ère hôte,\n\nMerci beaucoup pour votre précieuse évaluation, vos commentaires nous aident dans le processus d'amélioration continue de nos services. \nNous espérons avoir une nouvelle opportunité prochainement pour répondre à vos attentes. \nNous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.\n Inturotel Crew \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758326400000,"detectedLang":"nl","author":{"name":"caroline","location":"BE","country":"BE","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"NIET voor koppels...","text":"Positief: Een heel mooi, proper hotel met lekker uitgebreid ontbijt en een fantastische ligging in een baai... Negatief: Ga hier NIET heen als je geen...","comments":[{"author":"Management Response","date":1758634107000,"text":"Dear Caroline,\n\nThank you for choosing our hotel for your holidays. \nWe sincerely value your feedback, but we regret that your stay was not entirely to your satisfaction due to the presence of children. \nWe understand that some guests prefer a quieter environment, and we appreciate your understanding that we define ourselves as a family-friendly hotel, so it is indeed quite normal for families to enjoy our facilities.\nWe hope to have the opportunity to welcome you back in the future, may be at Inturotel Cala Esmeralda****(Adults Only), for sure that over there you'll find \"that special vibe\".\nOnce again, thank you for taking the time to rate our service, as your feedback helps us continually improve.\nYours sincerely,\nInturotel CREW \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758240000000,"detectedLang":"nl","author":{"name":"Annette","location":"NL","country":"NL","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Een dikke aanrader!...","text":"Positief: De netheid van het park. Alles zag er supernetjes uit! Ook het zwembad voor alleen volwassenen was erg fijn gelet op de aanwezigheid van heel veel...","comments":[{"author":"Management Response","date":1758630609000,"text":"Dear Annette,\n\nThanks a lot for taking the time to rate our service.\n Your comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758240000000,"detectedLang":"en","author":{"name":"Jennifer","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Would recommend to a friend...","text":"Positive: Beautiful clean property, loved colour scheme. Negative: Sofa bed was a little strange.","comments":[{"author":"Management Response","date":1758630677000,"text":"Dear Jennifer,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758240000000,"detectedLang":"en","author":{"name":"Tania","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Good for families but not couples...","text":"Positive: The adult only pool and ease of parking (we were able to get the secure parking close to our room). Location to beaches nearby were great but note...","comments":[{"author":"Management Response","date":1758632971000,"text":"Dear Tania,\nThanks a lot for taking the time to rate our service. \nYour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon and may be at Inturotel Cala Esmeralda**** (Adults only).\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758240000000,"detectedLang":"it","author":{"name":"Giuseppe","location":"IT","country":"IT","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Ottima esperienza...","text":"Positivo: Camera grande. Ottima posizione. Vorremmo ringraziare Adrian (alla reception) che è stato professionale, disponibile e premuroso. Ci ha risolto un...","comments":[{"author":"Management Response","date":1758632377000,"text":"Dear Giuseppe,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758153600000,"detectedLang":"en","author":{"name":"Yani","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Won’t be back....","text":"Positive: Nice staff. Good location. Negative: Way too many people with kids, for a couple travelling with no children we were overwhelmed, breakfast at the...","comments":[{"author":"Management Response","date":1758630141000,"text":"Dear Yani,\n\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nKind regards from Cala d’Or, \nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1758153600000,"detectedLang":"en","author":{"name":"Orla","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"This resort gave us what we needed in...","text":"Positive: The view from our Premium Suite/Apartment was wonderful- view over Cala Esmerelda beach was wonderful. Negative: We felt that the resort was very...","comments":[{"author":"Management Response","date":1758630566000,"text":"Dear Orla,\nThanks very much for your review. \nWe’re glad that you enjoyed your holiday and we’re sure that your comments will help future guests. \nSee you next time!\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757980800000,"detectedLang":"nl","author":{"name":"Tessa","location":"NL","country":"NL","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Uitstekend hotel waar je volledig tot...","text":"Positief: Het Adults only gedeelte was heel rustig en relaxed, dat was wel fijn omdat er veel baby's waren. Daarnaast is de locatie van dit hotel top! Alles...","comments":[{"author":"Management Response","date":1758629673000,"text":"Dear Tessa,\n\nThank you for your wonderful review, and for selecting Mallorca as your destination! \nIt was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay.\n We are eagerly anticipating the opportunity to welcome you back very soon.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757980800000,"detectedLang":"en","author":{"name":"N","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Everything you could need in the...","text":"Positive: Everything you could need in the perfect location! Gorgeous studio with a fully equipped kitchen, balcony and large bed. Perfect adults only...","comments":[{"author":"Management Response","date":1758630109000,"text":"Dear Guest,\n\nWe greatly appreciate your outstanding review.\n It was a pleasure to have you as our guest, and we're confident that your feedback will be invaluable to those considering a stay with us.\n We hope to have the honour of welcoming you back to our Mediterranean retreat soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757980800000,"detectedLang":"pt","author":{"name":"PAULO ROBERTO","location":"BR","country":"BR","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Localização (em frente a cala...","text":"Positivo: Localização (em frente a cala Esmeralda e a cerca de 300 metros do centro de Cala d'Or. Muitas praias próximas do hotel (fomos à pé para as calas...","comments":[{"author":"Management Response","date":1758629999000,"text":"Dear Paulo Roberto,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757894400000,"detectedLang":"fr","author":{"name":"Sergio","location":"CH","country":"CH","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Pour une première expérience, rapport...","text":"Positif: Situation sur place, proche de la ville, beaucoup d'activités. Plage en bas de l'hôtel, attention en haute saison beaucoup de monde. Les spectacles...","comments":[{"author":"Management Response","date":1758629103000,"text":"Très cher Sergio,\nMerci beaucoup pour vos commentaires.\nNous apprécions grandement votre opinion et nous en prenons note afin d'améliorer nos services. \nNous espérons vous voir bientôt profiter et partager avec nous l'émotion de la Méditerranée ! \nNos meilleurs vœux de Cala d'Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757894400000,"detectedLang":"de","author":{"name":"Jennifer","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":6.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Tolle Lage. Zimmer ok. Preis Leistung...","text":"Positiv: Zimmer waren geräumig und sauber. Allerdings nicht frisch renoviert wie es auf der Seite beschrieben wird. Der Bereich rund um den Pool sind...","comments":[{"author":"Management Response","date":1758629209000,"text":"Liebe Jennifer,\n\nVielen Dank für Ihre nützliche Bewertung, Ihre Kommentare helfen uns bei der fortwährenden Verbesserung unserer Serviceleistungen.\nWir hoffen, dass wir bald wieder Gelegenheit haben werden, Ihre Erwartungen zu erfüllen.\nMit freundlichen Grüßen,\nDas Inturotel-TEAM\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757894400000,"detectedLang":"en","author":{"name":"ELOISE","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Beautiful with a great view and lovely...","text":"Positive: Beautiful property. Very well maintained. Lovely pool facilities. Negative: We couldn’t get a double bed instead had 2 singles despite asking which...","comments":[{"author":"Management Response","date":1758628631000,"text":"Dear Eloise,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757894400000,"detectedLang":"en","author":{"name":"Kerri","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Beautiful, absolutely perfect for...","text":"Positive: The facilities were brilliant and beautiful modern design of the hotel made it feel like more than a 4star property. Negative: Could have had more...","comments":[{"author":"Management Response","date":1758629150000,"text":"Dear Kerry,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757808000000,"detectedLang":"de","author":{"name":"Eileen","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":5.0,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Nicht zu empfehlen, enttäuschend &...","text":"Positiv: - Poolbereich war schön. Negativ: Eine Menge...1. das Hotel erweckt den Eindruck, kinderfreundlich zu sein...ist es aber nicht, obwohl hier zu 90%...","comments":[{"author":"Management Response","date":1758628600000,"text":"Liebe Eileen,\n\nVielen Dank, dass Sie uns Ihre Bewertung und Ihr Feedback mitgeteilt haben. \nIhre Kommentare sind sehr wertvoll für uns, da sie zu unseren ständigen Bemühungen beitragen, unsere Dienstleistungen zu verbessern.\n Wir wissen Ihre Entscheidung, bei uns zu übernachten, sehr zu schätzen und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen eine noch bessere Erfahrung zu bieten.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757808000000,"detectedLang":"nl","author":{"name":"Jarno","location":"NL","country":"NL","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Mooi en fijn verblijf op een goede...","text":"Positief: Goede locatie, Cala d’Or is een hele mooie levendige plaats. Het park is erg mooi, net en modern appartement. Park is schoon en netjes. Zwembad ook...","comments":[{"author":"Management Response","date":1758628616000,"text":"Dear Jarno,\n\nThanks very much for your review.\n We find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe hope to have another chance soon to meet your expectations. \nYours sincerely,\nInturotel CREW \n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757721600000,"detectedLang":"es","author":{"name":"María Consuelo","location":"CL","country":"CL","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Muy lindo el complejo y la cala que...","text":"Positivo: Muy lindo el complejo y la cala que tiene cerca. Buenas instalaciones. Negativo: El personal del restaurante no es muy amable, si vas por un fin de...","comments":[{"author":"Management Response","date":1757853291000,"text":" Apreciada María Consuelo,\nMuchas gracias por sus comentarios.\n Agradecemos enormemente su opinión y tomamos nota con la intención de mejorar nuestros servicios. \n¡Esperamos poder verle pronto disfrutando y compartiendo con nosotros la emoción del Mediterráneo! \nNuestros mejores deseos desde Cala d’Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757721600000,"detectedLang":"ca","author":{"name":"Marina","location":"ES","country":"ES","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Que era nou, i estava de moment ben...","text":"Positiu: Que era nou, i estava de moment ben cuidat. Negatiu: La piscina no hi ha cap tipus de control de les hamaques la gent corre a primera hora per posar...","comments":[{"author":"Management Response","date":1757853835000,"text":"- Estimada Marina,\nMoltes gràcies per escollir-nos per a les seves vacances. \nAgraïm enormement la seva valoració i comentaris i prenem bona nota per millorar els nostres serveis. \nEsperem que ens brindi una nova oportunitat.\nSalutacions des de Cala d’Or,\nInturotel CREW"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757548800000,"detectedLang":"pl","author":{"name":"Bartosz","location":"PL","country":"PL","group":null},"ratings":{"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":1.0,"outOf":10},"ROOM":{"value":2.5,"outOf":10},"LOCATION":{"value":2.5,"outOf":10},"CLEANLINESS":{"value":2.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10}},"title":"Jedzenie słabej jakości, monotonne,...","text":"Negatywny: Jedzenie słabej jakości, monotonne, mały wybór. Niedziałająca winda przez cały pobyt. Okropny zapach w pokojach.","comments":[{"author":"Management Response","date":1757851614000,"text":"Dear Bartosz,\n\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nKind regards from Cala d’Or, \nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757548800000,"detectedLang":"fr","author":{"name":"chrystele","location":"FR","country":"FR","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Vue magnifique et à 2 pas d'une...","text":"Positif: Vue magnifique et à 2 pas d'une superbe plage. Le personnel est vraiment très à l'écoute, tout est propre.","comments":[{"author":"Management Response","date":1757853267000,"text":"Très chère Chrystele,\nMerci beaucoup pour votre excellente évaluation !\nNous avons été ravis de vous avoir parmi nous et nous nous réjouissons de vous accueillir à nouveau très bientôt dans notre refuge méditerranéen.\nCordiales salutations de Cala d'Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757548800000,"detectedLang":"en","author":{"name":"Rachel","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Always sunbeds available, great...","text":"Positive: Always sunbeds available, great location with the view and closeness to resteraunts. Would highly recommend. Negative: N/a.","comments":[{"author":"Management Response","date":1757853260000,"text":"Dear Rachel,\n\nWe greatly appreciate your outstanding review. \nIt was a pleasure to have you as our guest, and we're confident that your feedback will be invaluable to those considering a stay with us. \nWe hope to have the honour of welcoming you back to our Mediterranean retreat soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757462400000,"detectedLang":"nl","author":{"name":"Fleur","location":"NL","country":"NL","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Geweldig, onwijs genoten!...","text":"Positief: Locatie en faciliteiten. Geweldige baai en het is allemaal mega fris en nieuw, de zwembaden zijn ook prachtig!. Negatief: Niks eigenlijk.","comments":[{"author":"Management Response","date":1757851600000,"text":"Dear Fleur, \nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757376000000,"detectedLang":"de","author":{"name":"Mr.AndreasK","location":"DE","country":"DE","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Frühstück und Abendessen sehr gut....","text":"Positiv: Frühstück und Abendessen sehr gut. Pools ok. Strand sehr schön, aber voll. Hatte wegen der schlechten Bewertungen fast das Hotel storniert. Wir...","comments":[{"author":"Management Response","date":1757849693000,"text":"Lieber Mr.AndreasK,\nVielen Dank für Ihre fantastische Bewertung und dafür, dass Sie Mallorca als Ihr Reiseziel gewählt haben! \nEs freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder bei uns zu sehen.\nBeste Grüße aus Cala d'Or. \nDas Inturotel-Team\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757376000000,"detectedLang":"en","author":{"name":"Shaun","location":"AU","country":"AU","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Room was very nice, clean and...","text":"Positive: Room was very nice, clean and comfortable. Staff was very friendly and helpful. Offered to bring bags to room and reception staff was very helpful...","comments":[{"author":"Management Response","date":1757850873000,"text":"Dear Shaun,\nThank you for your wonderful review, and for selecting Mallorca as your destination! \nIt was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757289600000,"detectedLang":"ro","author":{"name":"Cezar","location":"RO","country":"RO","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Foarte frumoasa locatia, camera,...","text":"Pozitiv: Foarte frumoasa locatia, camera, plaja. Totul e frumos. Negativ: Mi-a placut tot.","comments":[{"author":"Management Response","date":1757849624000,"text":"Dear Cezar,\nThanks very much for your excellent review!\n We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757203200000,"detectedLang":"en","author":{"name":"Nicholas","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":6.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Not my general cup of tea as too busy...","text":"Positive: The location was great, the staff were friendly and the site was well maintained. And the drago waterpark was expensive but refreshingly quiet....","comments":[{"author":"Management Response","date":1757258650000,"text":"Dear Nicholas,\nThanks a lot for taking the time to rate our service, we find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe’re glad that you enjoyed your holiday, and we look forward to seeing you again very soon. \nKind regards from Cala d’Or,\n Inturotel Crew"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757203200000,"detectedLang":"he","author":{"name":"shifi","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"מלון מהמם!!!! נקי,מיקום ממש טוב קרוב...","text":"חיובי: מלון מהמם!!!! נקי,מיקום ממש טוב קרוב להכל והחוף של המלון עם מים טורקיז.","comments":[{"author":"Management Response","date":1757258678000,"text":"Dear Shifi,\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and we hope to have the honour of welcoming you back to our Mediterranean retreat soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757203200000,"detectedLang":"es","author":{"name":"Felicia","location":"UY","country":"UY","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Muy bueno...","text":"Positivo: Ubicación y piscina para niños. Negativo: Cambio de toallas solo l, mier y viernes.","comments":[{"author":"Management Response","date":1758629699000,"text":"Apreciada Felicia,\n\nMuchas gracias por dedicar parte de su tiempo en valorar nuestro servicio.\n Sus comentarios siempre nos ayudan a mejorar.\nEsperamos volver a verle muy pronto.\nSaludos desde Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757116800000,"detectedLang":"en","author":{"name":"OllieTorres.OT","location":"PL","country":"PL","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"Proximity to beach...","text":"Positive: Proximity to beach. Negative: Food was average, and there was no outside seating area for eating, which spoils the holiday vibe a little. Evening...","comments":[{"author":"Management Response","date":1757258617000,"text":"Dear guest,\nThanks very much for your review. \nWe find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe hope to have another chance soon to meet your expectations. \nYours sincerely,\nInturotel CREW \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1757116800000,"detectedLang":"en","author":{"name":"Maurice Brendan","location":"IE","country":"IE","group":null},"ratings":{"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10}},"title":"A very average hotel charging above...","text":"Positive: Location was excellent and was very clean. Beds were very comfortable. Negative: The pool is very small and not nearly enough sun beds. My 8 year...","comments":[{"author":"Management Response","date":1757258624000,"text":"Dear Maurice,\nThank you for choosing us for your holidays. \nWe greatly appreciate your rating and comments, and we take good note of them to help us improve our services. \nWe hope that you will give us another chance. \nKind regards from Cala d’Or, \nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1756944000000,"detectedLang":"de","author":{"name":"Petra","location":"AT","country":"AT","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Würden wieder kommen...","text":"Positiv: Lage, größe der Zimmer, wir hatten Halbpension - das Essen war sehr gut und abwechslungsreich. Negativ: im Speisesaal war es sehr laut, aber das ist...","comments":[{"author":"Management Response","date":1757258047000,"text":"Liebe Petra,\nVielen Dank, dass Sie sich die Zeit genommen haben, unseren Service zu bewerten.\n Ihre Kommentare helfen uns dabei, uns stets zu verbessern.\nWir hoffen, Sie bald wieder bei uns zu sehen.\nHerzliche Grüße aus Cala d'Or.\nDas Inturotel-Team \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1756944000000,"detectedLang":"en","author":{"name":"Steven","location":"GB","country":"GB","group":null},"ratings":{"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10},"CLEANLINESS":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10}},"title":"Good location, family friendly, nice...","text":"Positive: Good location, family friendly, nice staff. Negative: Lack of sunbeds. Could perhaps increase the amount on the beach for example.","comments":[{"author":"Management Response","date":1757258036000,"text":" Dear Steven,\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-park.html","publishedDate":1756944000000,"detectedLang":"pt","author":{"name":"ORESTES","location":"PT","country":"PT","group":null},"ratings":{"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"LOCATION":{"value":7.5,"outOf":10},"CLEANLINESS":{"value":5.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10}},"title":"Comida....","text":"Positivo: Comida. Negativo: Regras e horários rígidos.","comments":[{"author":"Management Response","date":1757258066000,"text":"Apreciado Orestes,\nMuchas gracias por su valiosa reseña, sus comentarios nos ayudan en el proceso de mejora continua de nuestros servicios. \nEsperamos tener pronto una nueva oportunidad para cumplir con sus expectativas. \nMuy atentamente,\n Inturotel CREW \n"}]}]}]}

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