Opinions & Reviews of Inturotel's Esmeralda Garden

url: https://connect.reviewpro.com/v1/lodging/review/published?pid=20620&sortfield=sourcePublishedDate&api_key=3wga8nzkj3yv4q4ukthw4hfk444u8p35dmq9bzk2

res: {"productReviews":[{"productId":20620,"reviews":[{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760832000000,"detectedLang":"en","author":{"name":"Linda","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Been many times and love this place....","text":"Positive: Been many times and love this place. Very central, use of other introtel hotel. Very clean. Supermarkets just a 2 minute walk either way. Staff...","comments":[{"author":"Management Response","date":1760960664000,"text":"Dear Linda,\n\nThank you for your wonderful review, and for selecting Mallorca as your destination! It was a pleasure to have you as our guest, and we're thrilled to know that you had an enjoyable stay. \nWe are eagerly anticipating the opportunity to welcome you back very soon.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760745600000,"detectedLang":"nl","author":{"name":"Lesly","location":"NL","country":"NL","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"LOCATION":{"value":5.0,"outOf":10}},"title":"Bedden sliepen heerlijk! In principe...","text":"Positief: Bedden sliepen heerlijk! In principe een mooi en goede accommodatie. Kamers zijn wat verouderd maar wel schoon. Parkeergelegenheid was aanwezig....","comments":[{"author":"Management Response","date":1760960627000,"text":"Dear Lesly,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\n Inturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760572800000,"detectedLang":"en","author":{"name":"Michelle","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":6.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"The location was great, just on the...","text":"Positive: The location was great, just on the outskirt of the main center. Negative: The room was very damp smelling, tables very dusty, the bathroom was not...","comments":[{"author":"Management Response","date":1760960169000,"text":"Dear Michelle,\n\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nKind regards from Cala d’Or, \nInturotel Crew.\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760486400000,"detectedLang":"de","author":{"name":"Karl-Heinz","location":"DE","country":"DE","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Eine sehr schöner Poolbereich. Die...","text":"Positiv: Eine sehr schöner Poolbereich. Die Nähe zu den Buchten. Den Balkon kann man auch bei Regen benutzen ohne nass zu werden. Man konnte wegen der kurzen...","comments":[{"author":"Management Response","date":1760960123000,"text":"Lieber Karl Heinz,\n\nVielen Dank für Ihre nützliche Bewertung, Ihre Kommentare helfen uns bei der fortwährenden Verbesserung unserer Serviceleistungen. \nWir hoffen, dass wir bald wieder Gelegenheit haben werden, Ihre Erwartungen zu erfüllen.\nMit freundlichen Grüßen,\nDas Inturotel-TEAM\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760313600000,"detectedLang":"da","author":{"name":"Hanne","location":"DK","country":"DK","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Dejlig hotel med god beliggenhed. Ikke...","text":"Positiv: Hyggelig atmosfære og dejlige store lejligheder. Negativ: Ærgerligt at drikkevare blev hældt i papkrus, hvis man ville have det med ned til poolen....","comments":[{"author":"Management Response","date":1760437507000,"text":"Dear Hanne,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful.\n We look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760227200000,"detectedLang":"en","author":{"name":"Kirsty","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Clean, friendly staff, good location...","text":"Positive: Great location, you get what you pay for.","comments":[{"author":"Management Response","date":1760439169000,"text":"Dear Kirsty,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1760140800000,"detectedLang":"it","author":{"name":"Michela","location":"IT","country":"IT","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Una bellissima scoperta!...","text":"Positivo: Struttura veramente deliziosa, arredata con gusto in ogni angolo. I ragazzi della reception e delle pulizie tutti gentili e disponibili. Posizione...","comments":[{"author":"Management Response","date":1762421603000,"text":"Cara Michela,\n\nGrazie per la sua splendida recensione e per aver scelto Maiorca come destinazione!\n È stato un vero piacere averla come nostro ospite e siamo lieti di sapere che il suo soggiorno sia stato piacevole. Per quanto riguarda il parcheggio, ne abbiamo uno situato accanto alla reception, gratuito per i nostri ospiti. Attendiamo con impazienza l’opportunità di accoglierla nuovamente molto presto.\n\nCordiali saluti da Cala d’Or, \nIl team di Inturotel"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1759968000000,"detectedLang":"fr","author":{"name":"Lilas","location":"FR","country":"FR","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"L'emplacement est top, le personnel...","text":"Positif: L'emplacement est top, le personnel est très agréable. L'appartement est très bien. La literie est très confortable.","comments":[{"author":"Management Response","date":1760438062000,"text":"Très chère Lilas,\n\nNous sommes très heureux de votre évaluation ! \nVos commentaires seront d'une grande utilité pour nos futurs clients.\nNous espérons vous revoir parmi nous.\nSincères salutations de Cala d'Or. \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1759968000000,"detectedLang":"en","author":{"name":"Hollie","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Lovely stay and would return...","text":"Positive: Good budget holiday, clean hotel recently been modernised, good pool area, rooms are dated but clean enough. Friendly staff & amazing location....","comments":[{"author":"Management Response","date":1760438198000,"text":"Dear Hollie,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1759449600000,"detectedLang":"nl","author":{"name":"Cobi","location":"NL","country":"NL","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Mooi balkon, zwembad, dichtbij...","text":"Positief: Mooi balkon, zwembad, dichtbij centrum. Schoon appartement. Negatief: Niets.","comments":[{"author":"Management Response","date":1760438041000,"text":"Dear Cobi,\n\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1759190400000,"detectedLang":"pt","author":{"name":"Fabiana","location":"BR","country":"BR","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Ótima!...","text":"Positivo: Excelente localização. Negativo: Chão cheio de areia, e não tinha limpeza diária.","comments":[{"author":"Management Response","date":1760437527000,"text":"Dear Fabiana,\n\nThanks a lot for taking the time to rate our service. Y\nour comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1758672000000,"detectedLang":"pt","author":{"name":"Rui","location":"PT","country":"PT","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10}},"title":"Funcionarios...","text":"Positivo: Funcionarios. Negativo: Caro para o que oferece.","comments":[{"author":"Management Response","date":1759144403000,"text":"Dear Rui,\n\nThanks a lot for taking the time to rate our service.\n Your comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1758412800000,"detectedLang":"sv","author":{"name":"Joacim","location":"SE","country":"SE","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10}},"title":"Bra läge. Prisvärt. Super om man vill...","text":"Positiv: Bra läge. Cala D’or är litet, så det är nära till det mesta. 10 minuter till närmsta stranden och 20 minuter till Cala Petita som vi gillade mest...","comments":[{"author":"Management Response","date":1758628005000,"text":" Dear Joacim,\nThanks very much for your comments.\n We greatly appreciate your opinion and take note so that we can improve our services. \nWe look forward to seeing you again soon, enjoying and sharing with us the feelings of the Mediterranean! \nBest wishes from Cala d'Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1758326400000,"detectedLang":"en","author":{"name":"Nader","location":"AE","country":"AE","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":5.0,"outOf":10},"VALUE":{"value":5.0,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10}},"title":"Average...","text":"Positive: Location and pool. Negative: Corridors and room smell. Checkout was early as usually it should be 12:00 PM and we had to check out at 11:00 AM and...","comments":[{"author":"Management Response","date":1758627966000,"text":"Dear Nader,\nThank you for choosing us for your holidays. \nWe greatly appreciate your rating and comments, and we take good note of them to help us improve our services.\n We hope that you will give us another chance. \nKind regards from Cala d’Or, \nInturotel CREW\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1758326400000,"detectedLang":"en","author":{"name":"Grace","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Friendly staff and very clean and tidy...","text":"Positive: Friendly staff and very clean and tidy everywhere.. Loved the garden:).","comments":[{"author":"Management Response","date":1758627743000,"text":"Dear Grace,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1758067200000,"detectedLang":"pl","author":{"name":"Toms1","location":"PL","country":"PL","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Ogólnie Hotel,otoczenie,parking...","text":"Pozytywny: Ogólnie Hotel,otoczenie,parking wszystko ok.","comments":[{"author":"Management Response","date":1758627720000,"text":"Dear Tom,\nThanks for your fantastic review and for choosing Mallorca as a destination!\n We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1757894400000,"detectedLang":"en","author":{"name":"Alberta","location":"CH","country":"CH","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"SERVICE":{"value":5.0,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Very good if you don’t travel with...","text":"Positive: The location The free parking The pool The decoration of the hotel surroundings The beautiful view. Negative: I disliked the fact that they didn’t...","comments":[{"author":"Management Response","date":1758627699000,"text":"Dear Alberta,\n\nThanks very much for your review. \nWe find your comments very valuable, as they help us with our efforts to continuously improve our services. \nWe hope to have another chance soon to meet your expectations. \nYours sincerely,\nInturotel CREW \n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1756339200000,"detectedLang":"fr","author":{"name":"mehdy","location":"FR","country":"FR","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"La situation près du centre, le lit...","text":"Positif: La situation près du centre, le lit dans la chambre confortable, le ménage fait régulièrement, la douche eau chaude et pression. Négatif: La piscine...","comments":[{"author":"Management Response","date":1757849095000,"text":"Très chère Mehdy,\n\nMerci beaucoup pour votre évaluation et vos commentaires.\n Nous sommes très heureux que votre séjour ait été à votre goût.\nNous sommes convaincus que votre avis sera très apprécié par nos futurs clients. \nÀ bientôt !\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1756339200000,"detectedLang":"pt","author":{"name":"Diogo","location":"BR","country":"BR","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Ótima localização....","text":"Positivo: Ótima localização. Negativo: Camas de casal eram duas camas de solteiro juntas. Roupa de cama e toalhas bem antigas e surradas.","comments":[{"author":"Management Response","date":1757849082000,"text":"Dear Diogo,\n\nThanks a lot for taking the time to rate our service.\n Your comments always help us to do better. \t\t\t\t\nWe’re glad that you enjoyed your holiday.\nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1756252800000,"detectedLang":"pt","author":{"name":"Mariana","location":"PT","country":"PT","group":null},"ratings":{"CLEANLINESS":{"value":2.5,"outOf":10},"ROOM":{"value":2.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"SERVICE":{"value":2.5,"outOf":10},"OVERALL":{"value":1.0,"outOf":10},"LOCATION":{"value":5.0,"outOf":10}},"title":"NÃO VOLTAR...","text":"Positivo: Nada. Negativo: O staff é do pior que já vi, auxilia pouco, não fazem limpezas - coisa que não está escrita em lado nenhum quando reservamos! -,...","comments":[{"author":"Management Response","date":1757849062000,"text":"Dear Mariana,\nThanks very much for your review, however, we apologise for the inconvenience caused and appreciate your understanding. \nWe value your feedback as it helps us continuously improve our services.\nThank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1756166400000,"detectedLang":"en","author":{"name":"Newsha","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":4.0,"outOf":10},"LOCATION":{"value":5.0,"outOf":10}},"title":"Hugely overpriced...","text":"Positive: Nothing. Negative: This place is hugely overpriced for what it is and is worth no more than £100/night max. They are charging £230/night and basic...","comments":[{"author":"Management Response","date":1757849032000,"text":"Dear Guest,\n\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.\nWe hope to have another chance soon to meet your expectations. \nKind regards from Cala d’Or,\n Inturotel Crew.\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1755993600000,"detectedLang":"en","author":{"name":"Ena","location":"RO","country":"RO","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10}},"title":"Great stay...","text":"Positive: It was our second time at Esmeralda Garden and the hotel totally met our expectations. The apartment was big, comfy and clean. We particularly...","comments":[{"author":"Management Response","date":1757848532000,"text":"Dear Ena,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1754870400000,"detectedLang":"en","author":{"name":"Chloe","location":"IE","country":"IE","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Really enjoyable will be back...","text":"Positive: Very well located with two shops close by, Cala Gran beach within a 5 min walk and main town area with loads of food options only a 10 minute walk...","comments":[{"author":"Management Response","date":1755805789000,"text":"Dear Chloe,\nThanks very much for your excellent review! \nWe loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1754092800000,"detectedLang":"en","author":{"name":"Monika","location":"SK","country":"SK","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":8.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"The apartment was nice and clean and...","text":"Positive: The apartment was nice and clean and quite big. Staff was very nice. Also the garden and pool area were very nice. Negative: The apartment was...","comments":[{"author":"Management Response","date":1755805774000,"text":"Dear Monika,\n\nThanks very much for leaving your rating and feedback, we are very pleased to hear that you had a pleasant stay and sure that future guests will find your opinion very useful. \nWe look forward to seeing you again very soon.\nKind regards from Cala d’Or, \nInturotel Crew\n\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1753142400000,"detectedLang":"pt","author":{"name":"Pamela","location":"BR","country":"BR","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Localização impecável....","text":"Positivo: Localização impecável.","comments":[{"author":"Management Response","date":1755805744000,"text":"Dear Pamela,\nThanks very much for your excellent review!\n We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.\nBest regards from Cala d’Or.\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"https://www.booking.com/hotel/es/inturotel-esmeralda-garden.html","publishedDate":1751673600000,"detectedLang":"en","author":{"name":"Claire","location":"GB","country":"GB","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Wonderful getaway...","text":"Positive: Lovely hotel in an excellent location. Nice pool and gorgeous gardens.","comments":[{"author":"Management Response","date":1752181496000,"text":"Dear guest,\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1751241600000,"detectedLang":"no","author":{"name":"Maren","location":"NO","country":"NO","group":null},"ratings":{"CLEANLINESS":{"value":7.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":10.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10}},"title":"Det var en veldig fin beliggenhet.....","text":"Positiv: Det var en veldig fin beliggenhet.. stille og rolig og veldig sentralt.","comments":[{"author":"Management Response","date":1752181483000,"text":" Dear Maren,\nYour review made us very happy! \nFuture guests will find your comments very helpful.\nWe look forward to seeing you again.\nKind regards from Cala d’Or, \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1750809600000,"detectedLang":"fr","author":{"name":"Mathilde","location":"FR","country":"FR","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":10.0,"outOf":10},"VALUE":{"value":7.5,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10}},"title":"Super séjour. Personnel très agréable...","text":"Positif: Logement ok. Agréable. Négatif: Piscine ferme trop tôt Proche d'un karaoké et tous les soirs. La musique à tue tête? C'est un petit peu lassant. On...","comments":[{"author":"Management Response","date":1752181457000,"text":"\n Très chère Mathilde,\nNous sommes très heureux de votre évaluation ! \nVos commentaires seront d'une grande utilité pour nos futurs clients.\nNous espérons vous revoir parmi nous.\nSincères salutations de Cala d'Or. \nInturotel Crew\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1750550400000,"detectedLang":"en","author":{"name":"Lucas","location":"BR","country":"BR","group":null},"ratings":{"CLEANLINESS":{"value":2.5,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":7.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Great value for money for couples...","text":"Positive: Large room, great wardrobe space, the room has living room and a balcony. The hotel has good parking for those who rent a car, and there are...","comments":[{"author":"Management Response","date":1752181443000,"text":"Dear Lucas,\nThanks very much for your comments. \nWe greatly appreciate your opinion and take note so that we can improve our services. \nWe look forward to seeing you again soon and have another chance to meet your expectations, enjoying and sharing with us the feelings of the Mediterranean! \nBest wishes from Cala d'Or.\nInturotel CREW\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1749686400000,"detectedLang":"it","author":{"name":"Federica","location":"IT","country":"IT","group":null},"ratings":{"CLEANLINESS":{"value":5.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":2.5,"outOf":10},"SERVICE":{"value":7.5,"outOf":10},"OVERALL":{"value":5.0,"outOf":10},"LOCATION":{"value":7.5,"outOf":10}},"title":"Pulizia camere....","text":"Negativo: Pulizia camere.","comments":[{"author":"Management Response","date":1752181414000,"text":"Dear Federica,\nThanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction. \nWe sincerely hope for the chance to welcome you back in the future, offering you a more favourable experience.\nKind regards from Cala d’Or, \nInturotel Crew.\n"}]},{"provider":"Booking.com","url":"http://www.booking.com/hotel/es/inturotel-esmeralda-garden.en-gb.html","publishedDate":1749686400000,"detectedLang":"nl","author":{"name":"Rob","location":"NL","country":"NL","group":null},"ratings":{"CLEANLINESS":{"value":10.0,"outOf":10},"ROOM":{"value":7.5,"outOf":10},"VALUE":{"value":10.0,"outOf":10},"SERVICE":{"value":10.0,"outOf":10},"OVERALL":{"value":9.0,"outOf":10},"LOCATION":{"value":10.0,"outOf":10}},"title":"Top verblijf voor groep vrienden op...","text":"Positief: Appartement Ligging centraal strand en centrum Heel lieve behulpzame medewerkers en in bijzonder de receptioniste!. Negatief: -.","comments":[{"author":"Management Response","date":1752181414000,"text":"Dear Rob,\nThanks for your fantastic review and for choosing Mallorca as a destination! \nWe are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.\nBest regards from Cala d’Or,\nInturotel Crew\n"}]}]}]}

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