Cookies notice

The Inturotel Hotel & Resorts group is a trading name used by the following companies INMOBILIARIA TURÍSTICA CALA D’OR, S.A. (COMPANY TAX CODE A-07085871) URBANIZADORA ESMERALDA, S.A. (COMPANY TAX CODE A-07054471), EDIFICACIONES DE BALEARES, S.L.U. (COMPANY TAX CODE B-07143431) PARQUE DE CALA D’OR, S.L.U. (COMPANY TAX CODE B-07695380) URBANIZADORA ES REVELLS, S.L.U. (COMPANY TAX CODE B-07923246) CALA AZUR PARK, S.A.U. (COMPANY TAX CODE A-07207186) EURO MAR D’OR, S.A. (COMPANY TAX CODE A-07241656) PROMOTORA TURISTICA MEDITERRANEA, S.A. (COMPANY TAX CODE A-07131659) INTUROTEL SERVIGESTION, A.I.E. (COMPANY TAX CODE V-07988280) COMERCIAL Y SERVICIOS D’OR, S.A.U. (COMPANY TAX CODE A-07168974) INTURDOR GRUP, S.L. (COMPANY TAX CODE B-07923238), henceforth INTUROTEL.

We inform you that to ensure the proper running of the inturotel.com website, the browsing system uses browsing data (“Cookies”) to offer a more personalized service to users of the website.
“Cookies” are small text files which the user’s browser saves when visiting websites and applications. These are downloaded to the user’s device from the website visited and are used to record certain browsing interactions on a website by storing data which can be updated and recovered.

These files are stored on the user’s computer and contain anonymous data which are not prejudicial for the device.

They are used to remember the user’s preferences, like the language chosen, login details or personalization data for the page. Information can also be obtained about the IP address the computer used to connect to the website, the URL address of the web page requested, the connection time and other parameters relating to the operating system of the user’s computer system. In any case, this information is only collected to identify the session for the purpose of enabling analysis of the web page.


INTUROTEL uses user personalization cookies (which allow us to remember the user’s preferences when accessing the website such as the language chosen) which are exempt as they do not enable the user to be identified, as well as analytical cookies which can identify the user.
We also use our own analytical cookies which are provided through Google Analytics, which is a web page statistics service offered by Google, Inc. Google Analytics collects information from the user’s device to provide reports about the activity of the application, storing the saved information on servers in the USA.


In accordance with Personal Data Protection regulations, you give consent for your personal data obtained through the cookies to be stored on a file called  WEB USERS – SOCIAL NETWORKS for which the bodies that comprise the INTUROTEL group are responsible. The Inturotel Hotel & Resorts group is a trade name of the following companies: INMOBILIARIA TURÍSTICA CALA D’OR, S.A. (Company tax code [C.I.F.] A-07085871), URBANIZADORA ESMERALDA, S.A. (Company tax code [C.I.F.] A07054471), EDIFICACIONES DE BALEARES, S.L.U. (Company tax code [C.I.F.] B-07143431), PARQUE DE CALA D’OR, S.L.U. (Company tax code [C.I.F.] B-07695380), URBANIZADORA ES REVELLS, S.L.U. (Company tax code [C.I.F.] B-07923246) and CALA AZUL PARK, S.A.U. (Company tax code [C.I.F.] A-07207186) who operate the Group’s accommodation.
The objective of this processing is to obtain information about the people who access the website and social networks and how users interact on them. This data will not be shared with third parties and it will be kept for as long as it is needed or legitimate for the purpose for which it was collected.
In any case, you may withdraw your consent and exercise your rights of access, rectification and cancellation, restriction of processing, objection, and the right to data portability. These requests must be made in writing to the following address: Ctra. S’Horta - Felanitx, 5, 07669 – S’Horta (Islas Baleares), or by sending an email to lopd@inturotel.es.


PROTECTION OF PERSONAL DATA


The user is informed that Google can transmit this information to third parties when required by law, or when these third parties process the information on behalf of Google. Google will not associate the user’s IP address with any other data it holds, and so will transmit the data in a fully anonymised form.
To block or delete this “cookie” you can consult the following address:
http://www.google.com/intl/ca/policies/privacy/
http://www.google.com/intl/en/privacypolicy.html

In any event, the user can enable the option on his/her own browser so that it does not allow the installation of cookies, without INTUROTEL being held responsible under any circumstances if disabling Cookies means that some of the services offered by this website do not work correctly.
If you want more information about cookies and how to disable them depending on your browser you can consult the following links: www.aboutcookies.org  and http://www.aboutcookies.org/Default.aspx?page=1

You can also disable cookies in the browser you are using on your device; these are the steps you should follow for the most common browsers:

- Microsoft Internet Explorer, in the menu option: Tools, Internet Options, Privacy, Settings.

- Firefox, in the menu option: Tools, Options, Privacy, Cookies.

- Chrome: Settings → Show advanced settings, Privacy, Content settings.

- Safari: Preferences, Privacy.

If this is not the case, and once INTUROTEL has informed users of the use of cookies, and if these have not been disabled, this means that the user gives his/her consent for his/her data to be processed by Google in the form described in this notice and for the purposes described here.

If you have any doubts or comments, you can contact INTUROTEL via its public contact facilities.

Blog

Information COVID-19
15/03/2020
Information COVID-19
Updated 15/03/20At Inturotel the safety and well-being of our clients, employees and collaborators is our highest priority. As COVID-19 spreads at a very rapid rate, we want to inform you on how we are addressing this unprecedented challenge.We are taking the utmost care to protect our teams, guests and our community. As a family and local company that we are, we send our support to any affected family and we ask that you take the necessary precautions to keep them safe.We were surprised by the crisis with our hotel Inturotel Cala Esmeralda open, so we are now in the process of closing this hotel, which will take effect at the moment when the last guests can travel safely to their habitual residence.We strongly recommend all Guests with a reservation at Inturotel Cala Esmeralda from today 15th March, DO NOT go to the hotel and contact reservas@inturotel.com where we will offer you the best possible alternatives for your reservation.During this week we have intensified the disinfection of all areas of the hotel, recommending to maintain safe distances between our clients and employees and as of today March 15 we urge our guests not to move outside the hotel except for strictly necessary reasons (travel to the airport, pharmacy, food store, visit health center ...)The reopening of this hotel will be when the authorities allow it.We take this opportunity to thank all our guests for understanding and knowing how to be during these exceptional moments.With great regret, the opening of the following hotels may also suffer modifications:Inturotel Esmeralda ParkInturotel Sa MarinaInturotel Cala AzulInturotel Azul GardenInturotel Esmeralda VillasThese hotels that were due to open on April 3rd can probably see their opening date altered. Its compliance will be subject to the authorities having lifted restrictions on the free movement of people and that we can carry out our activity safely for our customers and employees.All Guests with non-refundable rate reservations with arrival dates in the period March 16th to May 14th incl. for any hotel in the company, can modify their travel dates for the contracted amount and without modification cost. They may also make a reservation for an amount higher than the original, always paying the difference. If you wish so, a free refund is also offered (in case of opting for a refund, this will be made on the scheduled day of your original departure). The dates in which you can enjoy this new reservation may be in 2020 or 2021. Please contact reservas@inturotel.com where we will assist you with the changes.Please do not saturate our telephone lines since during the next weeks we will be with minimum staff. In a few weeks we think that we will be able to attend to you as normal.We regret the inconvenience that this may have caused you, but we know that you will understand that this is an extraordinary situation and of vitally important measures to reduce the rate of spread and thus prevent the collapse of our health system. We also take this opportunity to thank all the health staff for their great effort.We are saddened that we cannot welcome you in these first months of the 2020 season and we wish with all our strength that together we overcome the pandemic and that we can welcome you with open arms very soon in Cala d'Or.Thanks for your support and understanding. See you very soon!Joan ManresaPresident, Inturotel
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