Reviews of our guests

Comments

At Inturotel we have a very clear priority: attend to and fulfil the needs and wishes of our guests. In our effort to improve and offer an excellent service we encourage our clients to give us their feedback, both during their stay through the quality control questionnaire and our new online initiative. In this section we are going to display our clients’ feedback which we receive through some of these channels: internal hotel questionnaire, Inturotel.com, travel websites and online agencies. We believe that publishing them will be very helpful for people deciding whether to spend their holiday with us.

Review

81 Comments from our clients

    • inturotel esmeralda park 81
      Hotel review: 10
      Wonderful place to stay close to the beach, pools are fantastic for kids and the premium apartments were awesome. Would recommend to anyone and will be back for a return holiday! Thanks to all the staff at Esmeralda.

      Luke , United Kingdom / August 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      The place was fantasctic! Close to the pool and beach. We are comming back someday! Wonderful place to stay!

      NICO , Netherlands / July 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Great location. Friendly and relaxed atmosphere

      NEIL , United Kingdom / July 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Night shows, kids club !!! Your team of animators was awesome! Not only our children but also my husband and me admired their overall skills-dancing, performing and mainly their sencere effort to involve all people into the shows and activities connected with it. As a teacher I dare to evaluate them with the highest mark!!! We saw many animators in Croatia but yours animators were the best!!! Their deserve our admiration :-)))...We also liked overall atmosphere of the resort, proffesionality of services and cleanliness. Thank you for beautiful and relaxing stay in your Esmeralda Park! Janku family. Please, evaluate your animator team, they are really special!!! Thank you... Big reaward for Denis (team leader) and Ese (for very good approach to my 8 year old son Matyas)-my reccomandation... Regards, Lenka Janku

      LENKA , Czech Republic / July 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      Our newly updated room was really lovely especially with added wifi and towels at no extra cost ! The staff are very friendly and helpful, we always feel spoilt and the general hotel cleanliness is also very good.

      SARAH , United Kingdom / July 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Everything. But it was great to get a good night sleep in a comfortable bed in quite surroundings. Will definatly return. Great to see a lot of the same staff there again this year. This to me says a lot about the company, people seem happy at work. Smiling etc.

      LINDA , Ireland / July 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Nothing but praise. Thank you for a lovely stay .

      CHRISTOPHER , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      Overall very happy with our stay.....we are always well taken care of at complex, and very grateful we get apt with lovely sea view each year as this big positive for us. After 8 years we are very familiar with complex, the town and indeed the island as well.

      JOHN , Ireland / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      We had a very good holiday and we are grateful to the admin staff and the entertainment staff for all their efforts. As an hotel you seem to have thought of almost everything for the holiday maker.

      CAROLINE , United Kingdom / May 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Friendliness,cleanliness and location and facilities. A lovely holiday in stunning location

      MARY BERNADETTE , United Kingdom / May 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Friendlyness of staff food was very good with a good choice for everyone and comfort of apartment. Would return to Esmerelda Park as it is very much what we both enjoy from a holiday.

      DAVID HUNTER , United Kingdom / May 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      We all liked the buffet, both breakfast and diner. Good concept when staying with children. And off course the miniclub and minidisco with Carlijn and Simon in particular. The flowers in the gardens and the gardens overall.

      HENDRIKUS CORNELIS PETRUS , Netherlands / May 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Definitely be back one day.

      KATHRYN ANNE , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      We would not hesitate in recommending the Inturotel Esmeralda park to our friends and family.

      BARTHOLOMEW THOMAS , Ireland / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      The staff at the hotel were fantastic and always so friendly. In particular Simon and his team were superb entertainment for our two daughters, the setting is so lovely looking out to the beach, we didnt have a sea view but saw the 'suites' and may look at booking one of those next time. The food was great with a good mixture of different options throughout the week. It was such a relaxing stay. We had one small issue with the door entry not working and that was resolved within 5 minutes. We will definitely be back, in fact we went to look at dates for next year on your website but it doesn't appear to be possible to book yet. Thank you.

      IAN ROBERT , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Loved it sooo much thinking of coming back nxt year and bringing some friends along also (we usually like to try different places but you were so great can't finding it hard to consider somewhere else). ?? going to look into the villas for our friends.

      HELEN RACHEL , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Thanks for a great stay!

      JONATHAN DAVID , Ireland / June 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      The cleanliness of the appartments, the location, the friendliness and work rate of all the staff....Couldn't fault a thing about this place first class we will be back

      GRAHAM SAMUEL , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Its good the way you police the swimming area to ensure everybody gets a sunlounger and not occupied by those people throwing there towels on them first thing in the morning till dusk.

      JAYNE MARIE , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Wonderful hotel in a fabulous location

      CATHERINE LOUISE , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      You made use feel relaxed but was too short. For a three star hotel it was not short of a four and a half!

      SUSAN , United Kingdom / June 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      All four people in our party had a very enjoyable stay and would definately return to this hotel. The whole hotel complex was very clean and well maintained.

      MARILYN , United Kingdom / May 2016

    • inturotel esmeralda park 81
      Hotel review: 7
      Location to beach was lovely. So nice to hear the waves from our room.

      AMY CHRISTINE , Luxembourg / May 2016

    • inturotel esmeralda park 81
      Hotel review: 6
      Very clean complex. The view from our room. Our room maid Conchi was very friendly and professionnal.

      DIDIER MARCEL , Switzerland / May 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Location, high level of comfort, safety of the area (well maintained), professional management. Keep it up!

      ARJEN ROEK , United Kingdom / May 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Can't wait to come back

      HELEN LOUISE , United Kingdom / May 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      The location in a really beautiful cala. Also we felt in a safe place, mainly with grandchildren and a baby, plenty to do in the area. Would like to come again and longer to have enough time to discover a bit more the north est, the villages...

      JOSETTE MARGUERITE , France / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      I would recommend this company/resort above all others,for the value,standard of accommodation,the staff for the friendliness and appearance.We were most impressed to see cleaning staff cleaning the street furniture (waste bins recycling bins benches and so on) Without doubt this is the most impressive holiday complex we have ever stayed at.Very well done Inturotel.

      MICHAEL TERENCE , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 8
      Thanks for a very enjoyable week

      DAVID , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Enjoyed the relaxing atmosphere. Spent time on the beach and really enjoyed the salt water indoor pool and sauna.

      DARLENE PEARL , Canada / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      The excellent customer service and overall helpfulness of every single member of staff!!. Would highly recommend to anyone and would happily come again!

      SAMUEL EDWARD , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      All staff-members were very friendly and seemed to enjoy their work and colleagues. Very good atmosphere.

      MARTIJN , Netherlands / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Lovely holiday Thank you

      FIONA MICHELE , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      Restful break in lovely surroundings

      PAMELA SANDERS , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Excellent standard of accommodation in excellent location

      LINDA MARGARET , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Only second time in Mallorca and loved the resort and the hotel apartments were of a very high quality I can safely say as a family with young twins we will definitely be booking again brilliant service enabling us to relax and have one of the best week breaks we've had. Thank you it's a beautiful place to stay

      JAMES FREDERICK , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      We love everything about Esmeralda Park. We have stayed three times and every time, it has been excellent. Lovely staff, management, reception, the chefs especially Antonio to Simon and all the entertainment team. everyone of them makes our holiday wonderful. :) Definitely will be coming back as soon as we can again. A1 - In our opinion, probably the best hotel in the world!

      MARTIN DENNIS , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      We had a fantastic stay and would definitely recommend to others

      KIRSTY , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      I enjoyed the overall stay, I can't highlight anything as I enjoyed every moment. :)

      ATTILA , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Very enjoyable holiday looking forward to a return visit.

      MICHAEL , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      Amazing hotel excellent service, beach bar. I would definitely recommend this to my family and friends.

      MANDY JANE , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      The location, the room overlooking the pool and side view of the beach, regular cleaning and change of towels and a lovely relaxed atmosphere. Would definitely come back and have no hesitation in visiting again. Also via my travel agent you accommodated my request for a sea view and my autistic son particularly found this relaxing. Thanks

      ANDREW PATRICK , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 8
      Rooms were great, enjoyed beach, location

      LORRAINE JANE , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      A chilled time for relaxing...centrally located accommodation..... thoroughly enjoyed our stay. The weather was disappointing but that's life.

      DAVID EDWARD , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 8
      Iliked the most the warm reception at the restaurant and patio lounge with our cycling group! I feel the management strongly cares about the guests experience...Another fabulous stay at your property!

      PETER , Canada / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      The complex overall as it catered so well for our young family with many pools, Park and close location of the beach. Our children really enjoyed the evening entertainment and children's club.

      DARREN MICHAEL , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      The resort was filled with plenty of things to do

      SAMANTHA AMY SARAH , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Have stayed about 8 time at Cala azul & Sa marina so we now what to expect. Keep up the hard work - you provide a fantastic holiday

      GARY , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      We were very happy with location,apartment,hospitality and the weather

      CLIVE FRANCIS , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Lovely site so close to the beach and kept so clean, the apartment was also lovely, modern and spacious. Outdoor swimming pools were too cold to use it would have been nice if these had been heated.

      CLAIRE LOUISE , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      relaxing friendly athmospher, children activities, tennis court and the little lovely beach

      CLEMENT CLAUDE , United Kingdom / April 2016

    • inturotel esmeralda park 81
      Hotel review: 8
      Warm and friendly atmosphere, garden and pools, sunny weather, excellent service at the buffet

      THOMAS , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      Hotel made the holiday special. Lovely hotel which we have visited many times alone and with the family. Will see you with the family in July.

      JILL SUSAN , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      This was my second stay here. I am very impressed by the reservation process, the ladies at online reservation were superb, allowing me to upgrade my room, and I ended getting the same room I had in spring, 2015. It was wonderful, to return to the same arrangement, just like coming home.... Everything was great, the friendliness, the neatness, the food served. Thank you. I will return once again, next spring and beyond. Gracias

      NICO , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Hotel location,cleanliness outside areas..excellent food and service in buffet restuarnt..friendly staff...and seeing management on site often.. We would come again...however Cala Dor was very very shut for the quiet season...and bus service was pretty poor to allow trips up the east coast

      JAMES FRANCIS , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      Excellent service at all times. As it was out of season, appreciated greatly the organised trip to Santanyi.

      JOAN MARGARET TRUEBLOOD , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 10
      Quiet tranquil, private balcony/terrace and apartment. Very fine food especially the fresh fruit, fish and ice cream. Very efficient and friendly service from all staff, reception, waiting staff, sport/recreation young people who accompanied us on the organised walk.

      TERESA GERALDINE TOMAN , United Kingdom / March 2016

    • inturotel esmeralda park 81
      Hotel review: 9
      It was relaxing, there was no pressure to rush to do anything. The room cleaners were excellent and the entertainment staff took time to make sure all the children had a picture taken.

      Gordon , United Kingdom / October 2015

    • inturotel esmeralda park 81
      Hotel review: 10
      Your friendliness and your service, the perfect location and the feelling of being in a small hotel with a lot of personal attention, instead of a large anonymous hotel complex. We also liked the separate bedroom and living (including kitchen). We had a great time!

      Jan , Netherlands / October 2015

    • inturotel esmeralda park 81
      Hotel review: 9
      Beautiful scenery, lovely apartment and very friendly staff. Lots of sunbeds so you could go down any time but that might be beacuse of time of year we were visiting.

      Andrew , United Kingdom / October 2015

    • inturotel esmeralda park 81
      Hotel review: 10
      Complex well presented, we had pool view room with spacious balcony. We will definitetly return again.

      Michael , United Kingdom / October 2015

    • inturotel esmeralda park 81
      Hotel review: 8
      Weather, location, beach, sea, all staff, food, day trips!

      Colm , United Kingdom / November 2015

    • inturotel esmeralda park 81
      Hotel review: 9
      We'll be back , hopefully into a SEA view room!

      Warren , Netherlands / October 2015

    • inturotel esmeralda park 81
      Hotel review: 9
      Brilliant stay at Esmeralda Park. We'll be back soon and recommend this hotel to our friends and family.

      Wesley , Netherlands / October 2015

    • inturotel esmeralda park 81
      Hotel review: 8
      Nice and quiet. Good location, good relaxing atmosphere in Cala d'Or.

      Morten , Denmark / October 2015

    • inturotel esmeralda park 81
      Hotel review: 9
      Well run hotel over all areas. Staff very friendly and have a professional aspect to guests. Best hotel I have stayed in for evening entertainment.

      Harrison , United Kingdom / September 2015

    • inturotel esmeralda park 81
      Hotel review: 9
      We went as a family of four 2 adults and 2 children ages 7 and 3. You always see pictures in a brochure or on a website of holiday destinations and you think well it won't be like that when we get there. But this complex WAS EXACTLY as you see it on the website. Gorgeous. Very attentive staff, spotlessly clean, excellent food and beautiful views.. Only one downside was the settee beds were a little uncomfortable to sleep on. We stayed for a week in October 2013, and loved it so much we are returning with extended family in April 2014. Can't wait!!

      clair , United Kingdom / December 2013

    • inturotel esmeralda park 81
      Hotel review: 10
      Thank you for such a great time.

      Groombridge , United Kingdom / October 2013

    • inturotel esmeralda park 81
      Hotel review: 9
      Beautifully maintained location. All staff are friendly. Appartment is good and cleaning. Services excellent.

      Mackenzie , United Kingdom / July 2013

    • inturotel esmeralda park 81
      Hotel review: 10
      This was our 5th year spending our holidays here. An excelent well run complex with everything you need for a good holiday. Hope to be back again.

      Fitzmaurice , United Kingdom / June 2013

    • inturotel esmeralda park 81
      Hotel review: 9
      Very good animation team. Our kids have had a very good holiday.

      Caroline , Germany / September 2012

    • inturotel esmeralda park 81
      Hotel review: 10
      All very close to everything. All clean and tidy.

      Chay , Germany / September 2012

    • inturotel esmeralda park 81
      Hotel review: 9
      Housekeeping very good and outstanding hospitality.

      John , Ireland / September 2012

    • inturotel esmeralda park 81
      Hotel review: 9
      The pool and the staff so friendly.

      Keith , United Kingdom / September 2012

    • inturotel esmeralda park 81
      Hotel review: 9
      The cleanliness and friendliness, along with the good weather did a very pleasant stay.

      Louise , United Kingdom / September 2012

    • inturotel esmeralda park 81
      Hotel review: 9
      The sun and sea.

      David , United Kingdom / September 2012

    • inturotel esmeralda park 81
      Hotel review: 10
      I'd highlight the excellent food, and fantastic treatment of children.

      Groenveld , Netherlands / September 2012

    • inturotel esmeralda park 81
      Hotel review: 10
      The quality of all the staff are very good. For us it is amazing to be a 3 star hotel offering everything they offer.

      Van Leur , Netherlands / September 2012

    • inturotel esmeralda park 81
      Hotel review: 10
      Great location, clean resort, spacious apartment, quiet, very friendly staff. Near town centre.

      Concepción , Spain / September 2012

    • inturotel esmeralda park 81
      Hotel review: 9
      We loved the beachfront location.

      Leonardus , Netherlands / September 2012

    • inturotel esmeralda park 81
      Hotel review: 9
      The room is fantastic. Good views. The staff were very helpful and our vacation was great.

      Roxanne , United Kingdom / September 2012

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