Reviews of our guests

Comments

At Inturotel we have a very clear priority: attend to and fulfil the needs and wishes of our guests. In our effort to improve and offer an excellent service we encourage our clients to give us their feedback, both during their stay through the quality control questionnaire and our new online initiative. In this section we are going to display our clients’ feedback which we receive through some of these channels: internal hotel questionnaire, Inturotel.com, travel websites and online agencies. We believe that publishing them will be very helpful for people deciding whether to spend their holiday with us.

Review

22 Comments from our clients

    • inturotel cala esmeralda 22
      Hotel review: 10
      Beautiful location, lovely modern hotel and helpful, friendly staff. After mentioning that we were on holiday to celebrate our wedding anniversary, the Manager kindly arranged for a surprise bottle of champagne and bowl of fresh fruit to be delivered to our suite with a personal message.

      Karen , United Kingdom / October 2015

    • inturotel cala esmeralda 22
      Hotel review: 9
      Fantastic. Guys in dinning room are so hard working, really enjoyed our meals. We will book again soon for next year in your new Suites.

      Richard , United Kingdom / October 2015

    • inturotel cala esmeralda 22
      Hotel review: 10
      Thank you for selecting a perfect room for us following my request by email. We are totally amazed at the superb improvements and beatiful suites which have been built over the winter period.

      Pauline , United Kingdom / September 2015

    • inturotel cala esmeralda 22
      Hotel review: 10
      Great Hotel which we will definately come back to!

      Kathleen , United Kingdom / September 2015

    • inturotel cala esmeralda 22
      Hotel review: 10
      We forgot to say how helpful Lucia was on reception in finding my daughter an upgraded room and booking trips and our return taxi at the airport. Nothing is too much trouble. It's lovely to be able to talk to all staff including the manager who all go about their duties so well. You have a staff to be proud of. We hope to visit again.

      Bishop , United Kingdom / August 2015

    • inturotel cala esmeralda 22
      Hotel review: 9
      Everything was the first class, we hope to come back again next year.

      Graham , United Kingdom / December 2015

    • inturotel cala esmeralda 22
      Hotel review: 10
      The best 4 star hotel we have visited: excellent service and food, the dining staff could not do enough for me, as a coeliac (on gluten free diet), they advised me on which food contained gluten and provided gluten free bread on many occasions. Also reception satff very helpful.

      Neil Jones , United Kingdom / May 2015

    • inturotel cala esmeralda 22
      Hotel review: 10
      I will be recommending this Hotel to family and friends. I throroughly enjoyed this holiday. Hotel was recommended by my brother who is visiting again in June.

      Hugh , Ireland / May 2015

    • inturotel cala esmeralda 22
      Hotel review: 10
      After spending a week here last year I decided to go for 2 weeks this year. I was not disappointed. With all the different people going through the hotel since my last visit, to turn up and to be remembered by the staff was both surprising and welcoming. All the staff work really hard to make your stay enjoyable and comfortable. My room had everything I needed and was cleaned every day. The food was varied and done to a very high standard, with a Gala evening every Tuesday evening. With so much on offer dieting does not exist. I would like to say a big thank you to Miriam, Marilen, Victoria and Kenneth for helping me with my little query and making my stay perfect. I cannot recommend this hotel highly enough. If you looking for the perfect getaway then this is the place to go. You will not be disappointed.

      Kevin , United Kingdom / January 1970

    • inturotel cala esmeralda 22
      Hotel review: 10
      Everything was simply perfect: hotel staff were so helpful and friendly, room was good with views outstanding, food plenty with a great variety. Thank you for making this week holiday so special.

      Mrs. Taylor , United Kingdom / October 2013

    • inturotel cala esmeralda 22
      Hotel review: 10
      Everything perfect-cleanliness, friendlyness of staff, situation of hotel, adults only…. Food an the weather fantastic!!!. Manager’s welcome a lovely idea! Also excellent staff, particulary on Reception

      J. and M. Brinklow , United Kingdom / October 2013

    • inturotel cala esmeralda 22
      Hotel review: 10
      We feel part of the inturotel family. Once again, high standards in all departments and no disappointments

      N. Hulse , United Kingdom / October 2013

    • inturotel cala esmeralda 22
      Hotel review: 9
      We have been very pleased with our stay at this hotel and look forward to staying here in the future

      P.horsman , United Kingdom / August 2013

    • inturotel cala esmeralda 22
      Hotel review: 10
      The staff at the hotel were all very friendly from the reception staff to the cleaning staff. It made our stay very relaxed. The position of the hotel is stunning. We have stayed in many good hotels all over Spain and the staff in this hotel are exceptional, not one person from the cleaners to chefs and reception pass you without a greeting or a smile. It really makes you feel relaxed and welcome. We will definately be returning to this hotel.

      C. and K. Simpson , United Kingdom / September 2013

    • inturotel cala esmeralda 22
      Hotel review: 10
      Great hotel and food was exceptional. Very clean. Highley recommend, will come back

      A.Birchall , United Kingdom / June 2013

    • inturotel cala esmeralda 22
      Hotel review: 9
      Well run hotel, clean and high standard. We like adults only.

      Brierley , United Kingdom / May 2013

    • inturotel cala esmeralda 22
      Hotel review: 10
      Spent a week here and found it absolutely perfect for a getaway stay. All the staff were excellent and I found that they were very helpful and couldn't do enough for you .The hotel was very clean and the rooms met my needs. Made the break a home from home so much, I've already booked to go back next year.

      kevin , United Kingdom / November 2013

    • inturotel cala esmeralda 22
      Hotel review: 10
      We found everything very nice, very nice, there is a good selection on the buffet and the hotel has a very good situation.

      Alicia , Germany / September 2012

    • inturotel cala esmeralda 22
      Hotel review: 10
      The cleanliness, variety and quality of food. Staff polite and friendly, nothing is a problem for them. We had a fantastic holiday. Thank you!

      Andrew , United Kingdom / September 2012

    • inturotel cala esmeralda 22
      Hotel review: 9
      The view of the hotel, the comfort of the room and the atmosphere relaxed. The friendliness of the staff.

      M. Crabtree , United Kingdom / September 2012

    • inturotel cala esmeralda 22
      Hotel review: 10
      The cleaning of the room, the friendliness and helpfulness of the staff. I would recommend the hotel. The service at the restaurant is wonderful, tasty food and extraordinary selection. Staff very good and friendly.

      Joachim , Germany / September 2012

    • inturotel cala esmeralda 22
      Hotel review: 9
      It has been a very nice holiday. We are pleasantly surprised, everything was superb. We'll return 100% for sure.

      Monika , Germany / September 2012

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